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  1. #1

    Member Since
    Feb 03, 2010
    Atlanta, Georgia, USA
    Macbook Pro 2.8 unibody
    Awesome customer service
    Great customer service story!

    I bought my first Macbook Pro only a week ago. Unfortunately, I tried loading Windows and my entire hard drive was wiped clean. I took it to my local Apple Store in Atlanta and, although they were pretty certain that the hard drive was still good, they sent me home with a brand new computer and a free 500 gig external hard drive. What could have been a sour situation turned out to be a good experience and another thumbs up for Apple.

    Of course I will start backing up everything on my new external hard drive now.

  2. #2

    TattooedMac's Avatar
    Member Since
    May 19, 2009
    Waiting for a mate . . .
    21" iMac 2.9Ghz 16GB RAM - 10.11.3, iPhone6s & iPad Air 2 - iOS 9.2.1, ATV 4Th Gen tvOS, ATV3
    Backing up IS THE WAY TO GO
    And have a look at SuperDuper or Carbon Copy Cloner.
    As much as Time MAchine is a good strategy and does a great job, in case the HD falis again, its advisable to have a bootable copy. Time Machine doesnt support this as the other 2 do.
    I have a small partition as a bootable clone using SD and back up mu system with that as well.
    Better to be safe than sorry.
    But well done with the deal from 
    Good to hear stories like that every now and then
    Dont forget to use the Reputation System if someone has helped you out !!!
    Arguing with a zealot is only slightly easier than tunneling through a mountain with your forehead!!!!!
    MoTM ☆☆☆

  3. #3

    Member Since
    Feb 19, 2010
    Roc NY
    15" MBP,2.53 GHz,4gb RAM....32 GB Ipod Touch 3G.....5th gen Ipod video 30 gb..
    nice!!! and congrats!!!

  4. #4

    Member Since
    Feb 03, 2010
    Atlanta, Georgia, USA
    Macbook Pro 2.8 unibody
    Thanks for the info Tat - I'll look into that.

  5. #5

    quin's Avatar
    Member Since
    Dec 19, 2009
    MBP 13, 2.4, 8GB, 120GB SSD OCZ
    So you're saying that might be one of the ways my MBP 13 was available on refurb...somebody did something stupid to their notebook.

    I keed =P

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