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Switcher Hangout The place for switchers to discuss their new machines, and how to work with OS X. General support can be had here for newbie stuff, like "How do I restart my new iMac?" :)

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b.d.bop

 
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Member Since: Jan 12, 2010
Location: central PA
Posts: 19
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Mac Specs: 27" 2013 iMac 32GB 1600MHz DDR3 SDRAM - 4X8GB / 3.5GHz Quad-core Intel core i7 / 1TB flash storage

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Just switched over and got a new iMac with 27" screen. Never saw such attention to packaging before!! I was hesitant about disturbing it. Incredible paucity of wires and confusion on my workspace now. Been using it for about three days, I have some questions for you Mac freaks.

Before i ask them, i set up two 2TB hard drives within an OWC Elite-AL Pro enclosure in an array, partitioned the total 4TB as follows: 3.5TB for backup and 500GB for additional storage space. That seems to be working fine.
Do any of you start right off and partition the Mac's internal hard drive before you began using the machine or doesn't it matter?

(1) Is it normal for the Mac to "blink" at you every so often? My display will go black for less than a second quite a few times a day, then comes right back. is that usual?

(2) i left to have dinner last night and had my mail program open. When i got back it was frozen and I couldn't shut it off - tried the usual button in the upper left, the Quit command, then all the keyboard methods and finally had to use the Power Switch. I had only Adobe Camera Raw opened up in addition.

Thanks in advance for your help.

/Mark
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ZorroAMG

 
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Member Since: Oct 23, 2005
Location: Vancouver Canada
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Google and search on here for 27" iMac screen flicker issues. I believe it's a known issue with the machines. Apple will fix/replace it for you for sure.

As for the mail issue, maybe it hung up on some large email send or receive? Weird that you had to hard restart it. I wouldn't worry about it unless it happens again...are all your software updates complete?

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Collin Bl

 
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Location: Napier NZ
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Mark, welcome to the forum. 1 is not something i have seen - i would be talking to Apple on this one to make sure there is a record in their system. Then see if u can isolate the sequence which causes it.
2 iMacs do freeze but much better to hold power button for 2 - 4 secs to force shut down than use wall switch. Make a note of force quit keystrokes as well - Command Option Escape - that can often get out of troublesome apps
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mrplow

 
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Member Since: Oct 01, 2007
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Mac Specs: 27" iMac i7 (2011) 10.10, iPhone6, iPad Air, AppleTV2

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Screen flicker, something to try before returning it:
iMac (27-inch, Late 2009) display image is corrupted or flickers

External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

Please use the reputation system if you think you've been helped - top right of this post
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Mac Pro

 
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Did you try to force quit mail? That usually works. It sounds like you have the screen flicker issue. It is pretty common in the new 27" iMacs. Talk to apple and they will fix/replace it for you.

Use the reputation system
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OnceYouGoMac

 
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I like anyone who uses the word "paucity" in a post. Welcome!
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b.d.bop

 
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Member Since: Jan 12, 2010
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You people are the greatest! I didn't expect such a rapid response time!
I didn't know how to "Force Quit" at the time so I went for the Power button. Next time (which I hope there isn't) I'll try that method.

I'll call Mac support tomorrow about the blackouts/flicker. It's sporadic, but definitely does get your attention during certain tasks. I went to download that program which mrplow suggested, but when I went to install it my Mac told me I didn't need it. Amazing.
Man, I hope I don't need to send the machine back - I spent so much time loading all my stuff onto it and adding new apps, etc.

While I have your attention - how do you properly uninstall a program/application? Is dragging or dumping its icon or folder from the Applications folder adequate?

Thanks again to the Mac pack!
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TattooedMac

 
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Quote:
Originally Posted by b.d.bop View Post
[SIZE="3"]

While I have your attention - how do you properly uninstall a program/application? Is dragging or dumping its icon or folder from the Applications folder adequate?

Thanks again to the Mac pack!
If it has a uninstaller i recommend to use that. If it dosent you can download AppCleaner and this will trash said App and any associated file/folder with it. Just drag items to the AppCleaner Icon and it will do the rest
Or try AppTrap which once downloaded and installed sits in the System Preferences and you just need to drag items to the trash. Works on the same lines as AppCleaner.

Hope that helps

Cheers

Dont forget to use the Reputation System if someone has helped you out !!!
Arguing with a zealot is only slightly easier than tunneling through a mountain with your forehead!!!!!
MoTM ☆☆☆
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b.d.bop

 
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Member Since: Jan 12, 2010
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Quote:
Originally Posted by TattooedMac View Post
If it has a uninstaller i recommend to use that. If it dosent you can download AppCleaner and this will trash said App and any associated file/folder with it. Just drag items to the AppCleaner Icon and it will do the rest
Or try AppTrap which once downloaded and installed sits in the System Preferences and you just need to drag items to the trash. Works on the same lines as AppCleaner.

Hope that helps

Cheers
Thanks, TattooedMac! I got the AppCleaner you recommended.

/Mark
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TattooedMac

 
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Your welcome mate ... Is why we are here !!!!!

Dont forget to use the Reputation System if someone has helped you out !!!
Arguing with a zealot is only slightly easier than tunneling through a mountain with your forehead!!!!!
MoTM ☆☆☆
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b.d.bop

 
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Member Since: Jan 12, 2010
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Mac Specs: 27" 2013 iMac 32GB 1600MHz DDR3 SDRAM - 4X8GB / 3.5GHz Quad-core Intel core i7 / 1TB flash storage

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Quote:
Originally Posted by TattooedMac View Post
Your welcome mate ... Is why we are here !!!!!
Gotcha covered!
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