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  1. #1

    royalpei's Avatar
    Member Since
    Apr 03, 2009
    Location
    Utah
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    188
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    Imac 27" OSX 10.10.1 Pro 15" Macbook Pro, Yosemite,ipad,iphone,Mac watch
    Mail problem on both computers
    My husband and I both have an IMAC, mine is a year old,his just a bit older.
    Both of us use the e-mail program that comes in our IMAC.
    We both have e-mails we cannot delete.
    We have both tried everything for weeks, they will not disapear.
    Once when I said 'mark as trash' it did disapear, only to reappear again later.
    I know this isn't a big issue, but frustrating because we cannot fix it.

    I dont know if it means anything, but both e-mails are blank.

    Looking forward to a solution.

  2. #2

    Collin Bl's Avatar
    Member Since
    Apr 07, 2009
    Location
    Napier NZ
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    3,297
    Specs:
    27 iMac i5, MBP 13 & iMac 20, 2TB dual TC, AppleTV, iPh4S
    If u delete it here what happens;


    Click for full size

  3. #3

    royalpei's Avatar
    Member Since
    Apr 03, 2009
    Location
    Utah
    Posts
    188
    Specs:
    Imac 27" OSX 10.10.1 Pro 15" Macbook Pro, Yosemite,ipad,iphone,Mac watch
    That doesn't work (we have done) its not in the trash folder.
    Its in the inbox.

  4. #4

    Collin Bl's Avatar
    Member Since
    Apr 07, 2009
    Location
    Napier NZ
    Posts
    3,297
    Specs:
    27 iMac i5, MBP 13 & iMac 20, 2TB dual TC, AppleTV, iPh4S
    What happens if you select Show Deleted Messages in the View drop down menu? What version of OS r u on

  5. #5

    royalpei's Avatar
    Member Since
    Apr 03, 2009
    Location
    Utah
    Posts
    188
    Specs:
    Imac 27" OSX 10.10.1 Pro 15" Macbook Pro, Yosemite,ipad,iphone,Mac watch
    Its not available-grayed out

    Like i said, not in the 'deleted' folder-in the 'inbox'.

  6. #6


    Member Since
    Nov 30, 2009
    Posts
    144
    Quote Originally Posted by royalpei View Post
    My husband and I both have an IMAC, mine is a year old,his just a bit older.
    Both of us use the e-mail program that comes in our IMAC.
    We both have e-mails we cannot delete.
    We have both tried everything for weeks, they will not disapear.
    Once when I said 'mark as trash' it did disapear, only to reappear again later.
    I know this isn't a big issue, but frustrating because we cannot fix it.

    I dont know if it means anything, but both e-mails are blank.

    Looking forward to a solution.
    To delete a single email, select it, right click and then select "delete".

    To select multiple emails, hold down the "command" key as you select them and then right click and click "delete".

    That's how I do it.

    Please tell me that works.

  7. #7

    VegasGeorge's Avatar
    Member Since
    Sep 23, 2006
    Location
    Las Vegas, NV USA
    Posts
    893
    Specs:
    iMac, and Macbook Pro
    I too had a totally blank email that I couldn't get rid of. I went to Mailbox/Rebuild and rebuilt my Inbox. The blank email disappeared and didn't come back.

  8. #8

    royalpei's Avatar
    Member Since
    Apr 03, 2009
    Location
    Utah
    Posts
    188
    Specs:
    Imac 27" OSX 10.10.1 Pro 15" Macbook Pro, Yosemite,ipad,iphone,Mac watch
    Quote Originally Posted by VegasGeorge View Post
    I too had a totally blank email that I couldn't get rid of. I went to Mailbox/Rebuild and rebuilt my Inbox. The blank email disappeared and didn't come back.
    OH-OK, lets see if I can figure out how to do that- can you explain please?

  9. #9

    royalpei's Avatar
    Member Since
    Apr 03, 2009
    Location
    Utah
    Posts
    188
    Specs:
    Imac 27" OSX 10.10.1 Pro 15" Macbook Pro, Yosemite,ipad,iphone,Mac watch
    Quote Originally Posted by royalpei View Post
    OH-OK, lets see if I can figure out how to do that- can you explain please?
    FANTASTIC- it worked!!!!!!
    THANK YOU SO MUCH ))))))))))))))))))))
    What a wonderful easy fix to a frustrating problem.

  10. #10

    MYmacROX's Avatar
    Member Since
    Mar 17, 2009
    Posts
    3,625
    Specs:
    2008 15" MBP Yosemite, 2012 21.5" iMac Yosemite
    Quote Originally Posted by VegasGeorge View Post
    I too had a totally blank email that I couldn't get rid of. I went to Mailbox/Rebuild and rebuilt my Inbox. The blank email disappeared and didn't come back.
    ::Thumbs up:: To you, VegasGeorge! You helped TWO people at once!

  11. #11

    VegasGeorge's Avatar
    Member Since
    Sep 23, 2006
    Location
    Las Vegas, NV USA
    Posts
    893
    Specs:
    iMac, and Macbook Pro
    Aw shucks!

  12. #12

    salmar's Avatar
    Member Since
    Jan 13, 2008
    Posts
    109
    Specs:
    20" alum iMac 2.4 3 gigs ram
    I get that problem once in awhile also. Another solution is to highlight the email that won't delete and click on edit in the menu bar and select "cut". That should also delete it doing it that way. It's always nice to know more than one way to solve a problem.
    20" alum iMac 2.4 3 gigs ram
    Lake Geneva, Fl

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