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Switcher Hangout The place for switchers to discuss their new machines, and how to work with OS X. General support can be had here for newbie stuff, like "How do I restart my new iMac?" :)

Mail problem on both computers


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royalpei

 
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My husband and I both have an IMAC, mine is a year old,his just a bit older.
Both of us use the e-mail program that comes in our IMAC.
We both have e-mails we cannot delete.
We have both tried everything for weeks, they will not disapear.
Once when I said 'mark as trash' it did disapear, only to reappear again later.
I know this isn't a big issue, but frustrating because we cannot fix it.

I dont know if it means anything, but both e-mails are blank.

Looking forward to a solution.
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Collin Bl

 
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If u delete it here what happens;


Click for full size
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royalpei

 
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That doesn't work (we have done) its not in the trash folder.
Its in the inbox.
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Collin Bl

 
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What happens if you select Show Deleted Messages in the View drop down menu? What version of OS r u on
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royalpei

 
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Its not available-grayed out

Like i said, not in the 'deleted' folder-in the 'inbox'.
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droflex

 
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Quote:
Originally Posted by royalpei View Post
My husband and I both have an IMAC, mine is a year old,his just a bit older.
Both of us use the e-mail program that comes in our IMAC.
We both have e-mails we cannot delete.
We have both tried everything for weeks, they will not disapear.
Once when I said 'mark as trash' it did disapear, only to reappear again later.
I know this isn't a big issue, but frustrating because we cannot fix it.

I dont know if it means anything, but both e-mails are blank.

Looking forward to a solution.
To delete a single email, select it, right click and then select "delete".

To select multiple emails, hold down the "command" key as you select them and then right click and click "delete".

That's how I do it.

Please tell me that works.
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VegasGeorge

 
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I too had a totally blank email that I couldn't get rid of. I went to Mailbox/Rebuild and rebuilt my Inbox. The blank email disappeared and didn't come back.
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royalpei

 
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Quote:
Originally Posted by VegasGeorge View Post
I too had a totally blank email that I couldn't get rid of. I went to Mailbox/Rebuild and rebuilt my Inbox. The blank email disappeared and didn't come back.
OH-OK, lets see if I can figure out how to do that- can you explain please?
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royalpei

 
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Quote:
Originally Posted by royalpei View Post
OH-OK, lets see if I can figure out how to do that- can you explain please?
FANTASTIC- it worked!!!!!!
THANK YOU SO MUCH ))))))))))))))))))))
What a wonderful easy fix to a frustrating problem.
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MYmacROX

 
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Quote:
Originally Posted by VegasGeorge View Post
I too had a totally blank email that I couldn't get rid of. I went to Mailbox/Rebuild and rebuilt my Inbox. The blank email disappeared and didn't come back.
::Thumbs up:: To you, VegasGeorge! You helped TWO people at once!
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VegasGeorge

 
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Aw shucks!
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salmar

 
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I get that problem once in awhile also. Another solution is to highlight the email that won't delete and click on edit in the menu bar and select "cut". That should also delete it doing it that way. It's always nice to know more than one way to solve a problem.

20" alum iMac 2.4 3 gigs ram
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