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  1. #1


    Member Since
    Oct 02, 2009
    Posts
    7
    Classic environment is no longer supported?
    Hi Everybody

    I'm a Mac virgin who just switched from PC to iMac. I love my new machine and things have been fine until I tried to install my scanner CanoScan LiDE 80. When I try and run the software from the disc I get an error message Classic environment is no longer supported? Ok I thought need to go to the Canon site and download latest drivers, I tried this and all seemed to be fine with my machine asking to be restarted etc, but still no joy as I can't find the scanner to add in the add printer box. Not sure what I'm doing wrong, maybe downloading to the wrong destination? Not plugging the USB in until after restarting, but still no joy. Can anybody please give me some pointers? Another minor issue is I don't seem to be able to open multiple web pages in Safari and quickly flick between them? Doh I know this is really dumb and I'm sure there is a simple answer. Scanner is my main prob though as I need it for my Daughters homework.

    Cheers

    Tom

  2. #2


    Member Since
    Apr 09, 2009
    Location
    Ithaca NY
    Posts
    2,073
    Specs:
    13 inch alMacBook 2GHz C2D 4G DDR3, 1.25GHz G4 eMac
    Well I can't speak to the scanner, because I don't know exactly what you're doing... but for multiple pages, they're called tabs. Command + Twill open a new one. command shift [ and ] will quickly switch between them, or you can select them on the tab bar with the mouse.

  3. #3

    vansmith's Avatar
    Member Since
    Oct 19, 2008
    Location
    Toronto
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    19,794
    Specs:
    Early 2015 13" rMBP
    If you want to switch between open windows, push Command-` (next to the 1 button).

    Are you running OS X 10.6 (Snow Leopard)? I am and if I run the installer from the disk image (I downloaded it from the Canon site), it seems to run fine. From the sounds of it though, you can install it fine. As noted here, you're going to need Rosetta installed. Have you got Rosetta installed?
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  4. #4


    Member Since
    Oct 02, 2009
    Posts
    7
    Many thx this is all news to me, I'll try all suggested and let you know, again many thanks.

  5. #5


    Member Since
    Oct 02, 2009
    Posts
    7
    Quote Originally Posted by vansmith View Post
    If you want to switch between open windows, push Command-` (next to the 1 button).

    Are you running OS X 10.6 (Snow Leopard)? I am and if I run the installer from the disk image (I downloaded it from the Canon site), it seems to run fine. From the sounds of it though, you can install it fine. As noted here, you're going to need Rosetta installed. Have you got Rosetta installed?
    Hi I put in my snow leopard disc and selected the custom setting to install Rosetta, it went through all the motions of reinstalling, but I can't find any sign of it on my machine and its still not finding the scanner??? Help! Please!! Thx T

  6. #6


    Member Since
    Oct 02, 2009
    Posts
    7
    Quote Originally Posted by vansmith View Post
    If you want to switch between open windows, push Command-` (next to the 1 button).

    Are you running OS X 10.6 (Snow Leopard)? I am and if I run the installer from the disk image (I downloaded it from the Canon site), it seems to run fine. From the sounds of it though, you can install it fine. As noted here, you're going to need Rosetta installed. Have you got Rosetta installed?
    Hi I put in my snow leopard disc and selected the custom setting to install Rosetta, it went through all the motions of reinstalling, but I can't find any sign of it on my machine and its still not finding the scanner??? Help! Please!! Thx T

  7. #7


    Member Since
    Oct 02, 2009
    Posts
    7
    I've got the software in Aps, but get this message when I try to open it:
    There is no default application specified to open the document ScanGear CS 7.2X.

    Guess this means that I didn't manage to get Rosetta from my re install as that is the app needed to open the Canon software???

  8. #8

    vansmith's Avatar
    Member Since
    Oct 19, 2008
    Location
    Toronto
    Posts
    19,794
    Specs:
    Early 2015 13" rMBP
    Rosetta isn't something you see or launch directly - it runs in the background when needed.

    What extension does that "ScanGear CS 7.2X" file have? If it was an application (.app), it should just launch.
    Important Links: Community Guidelines : Use the reputation system if you've been helped.
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  9. #9


    Member Since
    Aug 05, 2008
    Location
    Central New York
    Posts
    334
    Have you tried running Image Capture to see if it recognizes your scanner?

  10. #10


    Member Since
    Oct 02, 2009
    Posts
    7
    Hi, thx for all your help, I got there in the end after a mammoth 4am session.

    It was a link from the link that Vansmith kindly posted that did it. Didn't work first tme but I just kept at it and all of a sudden bingo!

    Thanks again folks!

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