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  1. #1


    Member Since
    Sep 09, 2009
    Posts
    9
    My System Prefernces and mail have question marks on them?
    and wont let me open it what can I do?

  2. #2


    Member Since
    Apr 09, 2009
    Location
    Ithaca NY
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    13 inch alMacBook 2GHz C2D 4G DDR3, 1.25GHz G4 eMac
    Is your thread topic a question?

  3. #3


    Member Since
    Sep 09, 2009
    Posts
    9
    I am having a problem with my toolbar
    Okay so at the bottom of my screen my "mail" Icon and my System Preferences Icon have "?" over it, the question marks will not allow me to enter either of the icons.

    please help

  4. #4

    D3v1L80Y's Avatar
    Member Since
    Feb 02, 2004
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    PA
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    MacBook
    NOTE: Merged crossposts
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  5. #5

    vansmith's Avatar
    Member Since
    Oct 19, 2008
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    Toronto
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    Specs:
    2012 13" MBP (2.5 i5, 8GB)
    If there is a question mark over them, it's because the app has either moved or it has been deleted. Did you remove Mail and System Preferences from your Applications folder?
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  6. #6


    Member Since
    Sep 09, 2009
    Posts
    9
    Yeah they aren't in the applications place anything I can do to get them back?

  7. #7

    Zigdog's Avatar
    Member Since
    Aug 23, 2009
    Posts
    169
    Specs:
    Macbook Pro, 4GB RAM, 250GB HD
    insert your mac OSX install disk...
    from there you can restore applications!!

  8. #8


    Member Since
    Apr 09, 2009
    Location
    Ithaca NY
    Posts
    2,073
    Specs:
    13 inch alMacBook 2GHz C2D 4G DDR3, 1.25GHz G4 eMac
    As Zigdog said, insert the OS X install disc... or the "additional software" disc that came with your mac. If not, there's gotta be some place on Apple's site to download their basic OS apps.

  9. #9


    Member Since
    Jul 09, 2009
    Location
    Colorado
    Posts
    356
    Quote Originally Posted by Stuartaiken View Post
    Yeah they aren't in the applications place anything I can do to get them back?
    Check your trash can. In the beginning I was inadvertently deleting apps and found them in the trash. From there you can return them to their rightful place.

  10. #10

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
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    26,465
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    Knowing which OS you have would help us to help you.

    Since I'm currently running Snow Leopard - that's what I'll advise you on.

    With SL, you can insert your SL disc, open up the Optional Installs package where you'll be able to re-install Mail.

    To reinstall System Preferences, you're either going to have to re-install SL, or you'll need to get Pacifist.

    Pretty sure the scenario is the same for Leopard also.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

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