My System Prefernces and mail have question marks on them?

Stuartaiken · Stuartaiken #1 (**permalink**)

09-24-2009, 01:08 PM

and wont let me open it what can I do?

DarkestRitual · DarkestRitual #2 (**permalink**)

09-24-2009, 02:18 PM

Is your thread topic a question?

Stuartaiken · Stuartaiken #3 (**permalink**)

09-24-2009, 03:12 PM

Okay so at the bottom of my screen my "mail" Icon and my System Preferences Icon have "?" over it, the question marks will not allow me to enter either of the icons.

please help

D3v1L80Y · D3v1L80Y #4 (**permalink**)

09-24-2009, 03:15 PM

NOTE: Merged crossposts

vansmith · vansmith #5 (**permalink**)

09-24-2009, 03:19 PM

If there is a question mark over them, it's because the app has either moved or it has been deleted. Did you remove Mail and System Preferences from your Applications folder?

Stuartaiken · Stuartaiken #6 (**permalink**)

09-24-2009, 04:22 PM

Yeah they aren't in the applications place anything I can do to get them back?

Zigdog · Zigdog #7 (**permalink**)

09-24-2009, 05:20 PM

insert your mac OSX install disk...
from there you can restore applications!!

DarkestRitual · DarkestRitual #8 (**permalink**)

09-24-2009, 06:01 PM

As Zigdog said, insert the OS X install disc... or the "additional software" disc that came with your mac. If not, there's gotta be some place on Apple's site to download their basic OS apps.

mbohn · mbohn #9 (**permalink**)

09-24-2009, 06:13 PM

Quote:

Originally Posted by Stuartaiken

Yeah they aren't in the applications place anything I can do to get them back?

Check your trash can. In the beginning I was inadvertently deleting apps and found them in the trash. From there you can return them to their rightful place.

bobtomay · bobtomay #10 (**permalink**)

09-24-2009, 06:16 PM

Knowing which OS you have would help us to help you.

Since I'm currently running Snow Leopard - that's what I'll advise you on.

With SL, you can insert your SL disc, open up the Optional Installs package where you'll be able to re-install Mail.

To reinstall System Preferences, you're either going to have to re-install SL, or you'll need to get Pacifist.

Pretty sure the scenario is the same for Leopard also.

D3v1L80Y #4 (permalink)
Member Since: Feb 02, 2004 Location: PA Posts: 12,455 Mac Specs: MacBook	09-24-2009, 03:15 PM NOTE: Merged crossposts __________________________________________________ Posting and YOU\|Forum Community Guidelines\|The Apple Product Cycle\|Forum Courtesy mac: a waterproof raincoat made of rubberized fabric MAC: a data communication protocol sub-layer, also known as the Media Access Control Mac: a brand name which covers several lines of personal computers designed, developed, and marketed by Apple Inc.
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vansmith #5 (permalink)
Member Since: Oct 19, 2008 Location: Ottawa Posts: 15,289 Mac Specs: 2012 13" MBP (2.5 i5, 8GB)	09-24-2009, 03:19 PM If there is a question mark over them, it's because the app has either moved or it has been deleted. Did you remove Mail and System Preferences from your Applications folder? Important Links: Community Guidelines : Use the reputation system if you've been helped. M-F Blog :: Write for the blog :: M-F IRC Channel - Chats every Sunday at 8PM EST.
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Zigdog #7 (permalink)
Member Since: Aug 23, 2009 Posts: 169 Mac Specs: Macbook Pro, 4GB RAM, 250GB HD	09-24-2009, 05:20 PM insert your mac OSX install disk... from there you can restore applications!! ZIGDOG http://ziggytechblog.blogspot.com/ @ziggyknill
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bobtomay #10 (permalink)
Member Since: Dec 22, 2006 Location: Texas, where else? Posts: 21,788 Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1	09-24-2009, 06:16 PM Knowing which OS you have would help us to help you. Since I'm currently running Snow Leopard - that's what I'll advise you on. With SL, you can insert your SL disc, open up the Optional Installs package where you'll be able to re-install Mail. To reinstall System Preferences, you're either going to have to re-install SL, or you'll need to get Pacifist. Pretty sure the scenario is the same for Leopard also. I cannot be held responsible for the things that come out of my mouth. In the Windows world, most everything folks don't understand is called a virus. Place your vote for our Member of the Month
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My System Prefernces and mail have question marks on them?

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Stuartaiken #1 (permalink)
Member Since: Sep 09, 2009 Posts: 9	09-24-2009, 01:08 PM and wont let me open it what can I do?
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DarkestRitual #2 (permalink)
Member Since: Apr 09, 2009 Location: Ithaca NY Posts: 2,073 Mac Specs: 13 inch alMacBook 2GHz C2D 4G DDR3, 1.25GHz G4 eMac	09-24-2009, 02:18 PM Is your thread topic a question?
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Stuartaiken #6 (permalink)
Member Since: Sep 09, 2009 Posts: 9	09-24-2009, 04:22 PM Yeah they aren't in the applications place anything I can do to get them back?
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DarkestRitual #8 (permalink)
Member Since: Apr 09, 2009 Location: Ithaca NY Posts: 2,073 Mac Specs: 13 inch alMacBook 2GHz C2D 4G DDR3, 1.25GHz G4 eMac	09-24-2009, 06:01 PM As Zigdog said, insert the OS X install disc... or the "additional software" disc that came with your mac. If not, there's gotta be some place on Apple's site to download their basic OS apps.
	QUOTE Thanks

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