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  1. #1

    Member Since
    Sep 23, 2009
    Unhappy How to create new folder on External Hard Drive
    I'm a new Macbook Pro user. I have an attached Maxtor external drive connected to my Macbook Pro.

    The Maxtor drive icon appears on the desktop on startup. I double click icon to see the drive's files and folders.

    I go to the Finder's "File" drop-down menu to select "New Folder" to create a new folder to store pictures but the option is unavailable (greyed out).

    I've searched help menus etc. to no avail. I know the drive is recognized because I can open folders and view pictures/documents and save to it.

    How can I create a folder on my external hard drive? Your help is greatly appreciated.


  2. #2

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Texas, where else?
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    Am guessing the external drive is formatted as NTFS from a windows machine.

    OS X can read but not write to NTFS without a 3rd party app.

    You'll need either NTFS 3g or Paragon's NTFS for Mac OS X.

    The first is free, the latter is not. I would recommend Paragon.

    You other option is to reformat the external to HFS+. This would of course cause all data currently on the drive to be lost, so make sure you back it up first.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  3. #3

    Member Since
    Sep 23, 2009
    I opted to buy and format an external hard drive. I also reformatted the first hard drive. Thanks for your help bobtomay.

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