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  1. #1


    Member Since
    Aug 04, 2008
    Posts
    29
    Since I installed SL I am having problems with Word 2008
    The interesting thing is, that I have two computers but I have problems with Word crashing only on one.

    I search everywhere and so far I:
    Deleted the word.plist
    Replace Normal.dot
    Check fonts
    Reinstalled SL

    None of these had any effect.
    It still crashing.
    Any ideas or solutions?
    Thank you.
    The Office is fully updated.

  2. #2

    vansmith's Avatar
    Member Since
    Oct 19, 2008
    Location
    Toronto
    Posts
    19,782
    Specs:
    2012 13" MBP (2.5 i5, 8GB)
    Are you getting any error messages? Are you doing anything in particular when it crashes?

    In your list, you haven't mentioned reinstalling Office. Have you tried this?
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  3. #3

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    50,223
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, Sierra
    You seemed to have done everything but reinstall Office 2008. Use the Office 2008 uninstaller app to completely remove Office and then reinstall. Be sure to download all the updates and service packs after reinstalling. The uninstaller will not remove any documents or custom templates that you may have but I would back them up anyway.

    Regards.

  4. #4


    Member Since
    Aug 04, 2008
    Posts
    29
    It is true, I did not reinstall Office. On my searches, someone posted that it did not do anything but I will give it a try.
    Each time when it crashes there is a message to be sent sometimes to Microsoft, other times to Apple.
    The crashes do not have a pattern.

  5. #5

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    50,223
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, Sierra
    You can turn off those crash reports to Apple and Microsoft. They probably don't read them anyway. At least with MS, there's too many to read.

    You might also want to go to the Microsoft Office for Mac user forums and ask questions there or just read and search. Very knowledgeable folks there are always ready to help. Here's the link.

    Regards.

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