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Switcher Hangout The place for switchers to discuss their new machines, and how to work with OS X. General support can be had here for newbie stuff, like "How do I restart my new iMac?" :)

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adz

 
Member Since: Feb 15, 2009
Posts: 42
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My macbook which is about 4 months old is getting one of those cracks near the track pad where my wrist sits.

Just wanting to know are apple acknowledging this fault?

Can I take it into an apple store and get it fixed (for free) even if I bought it from a reseller..would I need to bring proof of purchase?

cheers
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scathe

 
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Member Since: Jan 12, 2009
Location: Prague, Czech Republic
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I doubt it's for free and since it's a unibody design the replacement would be very costly. There is no way to prove it you caused the crack or not ... I should point out I probably have something similar to the left of my trackpad
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salmar

 
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Member Since: Jan 13, 2008
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Mac Specs: 20" alum iMac 2.4 3 gigs ram

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I think Apple knows about this problem already and I do believe they will fix it free if you have applecare. It is not a users fault. Give them a call and find out.

20" alum iMac 2.4 3 gigs ram
Lake Geneva, Fl
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cwa107

 
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You're referring to the plastic MacBook, yes? If so, yes, it's a known issue and Apple should replace the palmrest at no cost to you. They've even been known to do it outside of warranty.

Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!
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