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Switcher Hangout The place for switchers to discuss their new machines, and how to work with OS X. General support can be had here for newbie stuff, like "How do I restart my new iMac?" :)

Mail Problem for you


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Jordan
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Ahoj,

I have been running into problems with the Mac mail programme as of late. I had it working just find up until now. When it tried to retrieve my mail I get
"Connection Failed
There may be a problem with the mail server or network. Check the settings for account “Gmail” or try again.

The server error encountered was: The connection to the server “pop.gmail.com” on port 995 timed out."

What's up with this? How do I fix this?

I recently installed "Aquisition', 'iSwipe' and 'Skype'. I have no problem ditching the P2P stuff as I hardly use them. Is it possible that they are interfering with Mail? I really don't know - I just want my mail!

Any ideas?

Jordan
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Desolate One
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At times I have problems sending mail (also using Gmail through Mail). I get a similar error and asks me to try sending again later. Usually the problem clears up within 5 minutes or so. Sometimes I have to quit Mail and re start it.

Is this an intermitten problem as I've experienced? If not how long has this prohibited you from accessing your Gmail?
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dtravis7

 
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Member Since: Jan 04, 2005
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I have a feeling Desolate One is right. I have seen the servers at Gmail get very congested and do that very thing both on the Web and using an Email client. If it keeps doing it and never sends your mail, then some setting might have been reset in Mail. If I wait it always works for me.
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Jordan
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howdy,

Yeah, I have had the temporary problems as well and it seemed that if you just tried sending again the email would go through. However, now I cannot send or receive email from either my gmail or .Mac account (trial). I called Apple support but they would not not give me support unless I had a full-membership Mac account - which I don't. Can't tell you how pissed I was about that. What, are they the only game in town? Everything seems like such a money grab.

Anyhow, I don't know what I have to do to get this working properly and I don't know where to turn for assistance. Hmmmm,

If you have any ideas, I'm all ears.

Jordan
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Aptmunich

 
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Member Since: Mar 09, 2004
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Is there a little lightning bolt icon next to your inbox?

Sometimes when my Gmail account can't connect, it becomes manually taken offline for some reason (maybe I hit cancel or something).

When I click the lightning bolt, it tries to reconnect...

Can you log into your Gmail account through the web?
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Jordan
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Quote:
Originally Posted by Aptmunich
Is there a little lightning bolt icon next to your inbox?

Sometimes when my Gmail account can't connect, it becomes manually taken offline for some reason (maybe I hit cancel or something).

When I click the lightning bolt, it tries to reconnect...

Can you log into your Gmail account through the web?
I get the warning symbol next to the accout (I think it is a triangle in my case). I tried clicking it to bring the account back on line but I just end up with a 'Connection Failed' error and then something about Port 995 etc.

The strange thing is that no, I can't access any of my mail accounts through the web - but this problem only only happens on my iBook. My work computer acesses all my accouts just fine. I am really perplexed.

Jordan
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dtravis7

 
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What OS is on the Ibook? Panther or Jaguar? Jaguar will not work with Gmail as the older Safari that it uses will not connect properly to google mail. Panther works great here with Safari, Firefox, Camino on Gmail, Yahoo Mail, even AOL mail!

What is your home internet? Dialup? Cable? DSL? If cable or DSL is there a router? Firewall?
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Jordan
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Quote:
Originally Posted by dtravis7
What OS is on the Ibook? Panther or Jaguar? Jaguar will not work with Gmail as the older Safari that it uses will not connect properly to google mail. Panther works great here with Safari, Firefox, Camino on Gmail, Yahoo Mail, even AOL mail!

What is your home internet? Dialup? Cable? DSL? If cable or DSL is there a router? Firewall?
I'm running Panther 10.3.8 currently. I tried both Safari and Firefox to get my mail from the web but with no luck. I can successfully ping the gmail server using network utility (is that what it's called???) but can't connect otherwise.

I am in Germany using a DSL connection. One router serves the apartment block with wireless connection. I don't know what type of router it is but we are encrypted. I don't think anything has changed regarding the router situation - I was able to use mail for all my accouts up until just recently.

Cheers,

Jordan
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GLJones

 
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Sounds like a firewall issue. Are you running the firewall in OS X? Try turning it off and see if that fixes it. If so, then to run the firewall, you will need to open the appropriate ports.

Jerry
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dtravis7

 
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Did the problem start just after the 10.3.8 Update? Some routers cause problems with mail especially. My Netgear does not support multicasting, and with the update all of a sudden problems checking mail, problems with Ichat and with certain sites. Went to a Linksys that supports Multicasting and problems gone. The linksys allows me to toggle Multicasting, Sure enough, turn it off and it acts like the Netgear did. One friend with the same Netgear I have could not get another router so went back to 10.3.7 and he is back to normal.
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Jordan
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Hmmm,

No, I don't have my firewall on.

That's really interesting about the updae-router conflict. I wonder if that could be causing the problem. From what I could find by searching various forums this was something that came up repeatedly. Many others mentioned that the update to 3.8 gwared everything up. That's not cool. how do I go back to running 3.7?

On a slightly different note (rookie question) how do I go about properly uninstalling a programme in OS X?

Many thanks,

Jordan
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Jordan
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I meant to ask in my last post.

How does one open up specific ports through the firewall?

Thanks,

Jordan
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Jordan
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Really sorry guys for this false alarm.

My landlord finally got back to me (he is the one that controls the router for our apartment block) and said that ooooppppsss, he increased some security settings on the router which closed off some ports that weren't being used - well, at least not by him

Anyhow, he opened the ports that I needed opened and all is fine.

Take care,

Jordan
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Desolate One
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Whops! Sorry I didn't follow up sooner. Yes, I was to suggest checking to see if you had that specific port blocked on the OS's firewall or inquire on your router's security settings. Which is sounds like the latter was the case. Glad to hear you're all squared away!
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iphix

 
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I'm on PC right now, and I use the gmail notifier, it not be anything wrong with your mail, it's probably gmail, sometimes the server goes down for awhile.
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