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MUMacUser 01-25-2005 09:17 AM

Dead pixel in PB G4 15in display...
I've had my G4 powerbook (15in) for only about 7 months now, and I already have a dead pixel in the lower right of my screen...
I doubt this is normal, but correct me if I'm wrong?

Also... does any know if a dead pixel is covered in the Apple Care plan, and if it is, would Apple repair my moniter for me?


rman 01-25-2005 10:24 AM

For Apple to do anything you will need to have about seven of them. You can massage the area of the dead pixel litely. There have been cases where this action resolved the revived the dead pixel. That was the case for me some time ago.

MUMacUser 01-25-2005 11:23 AM

I tried, and its definitely dead as a doornail...

MUMacUser 01-25-2005 11:26 AM

PS- upon closer inspection, theres about 4 dead pixels all together. There is one that is very dark, and 3 other slightly dark ones surrounding it.
I mean... its pretty noticable...
Think Apple would give a ****?

rman 01-25-2005 02:04 PM

You can take it in, but Apple said seven or more. It would not hurt to take it in, you might get lucky.

MUMacUser 01-25-2005 02:07 PM

Would I have to mail it out someplace? At a mall in Cincinnati near me, there is an apple store- Would I call / take it there do you think?

rman 01-25-2005 02:09 PM

I would goto the Apple store

Avid6eek 01-25-2005 04:02 PM

Most companies usually require 6-8 dead pixils, but I also think some have policies based on how close the dead pixils are. A few right next to eachother is very noticable, and should be replaced.

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