Question about VPN

deserter85 · deserter85 #1 (**permalink**)

10-28-2008, 07:49 AM

Hi, I'm living in a residential college and I rely on a VPN to connect to the internet. The really weird thing is that I will get disconnected from the internet every 5 mins (This isn't a figure of speech. I will get disconnected from the internet every 5:00 mins after i log on to the internet with the error message "The connection was terminated by the communication device. Please verify your settings and try again.")

I know that this is a long shot but I kinda need to know if the problem is with my laptop or with the VPN itself. Thanks.

Aptmunich · Aptmunich #2 (**permalink**)

10-28-2008, 08:28 AM

What VPN vendor are you using? Built-in client, or 3rd party?

Your best bet is probably to check whether you can spot a "dead-peer detection" or "VPN keepalive" setting anywhere...

deserter85 · deserter85 #3 (**permalink**)

10-28-2008, 09:14 AM

I guess it's a 3rd party one. I'm from the University of Western Australia and the VPN is provided by the university itself.

How do I spot a "dead-peer detection" or "VPN keepalive" setting?

The other people in my college do not face the same problem as me, so I'm really perplexed.

Aptmunich · Aptmunich #4 (**permalink**)

10-28-2008, 11:11 AM

You would spot it by looking I guess

What's the name of the software you use to connect?

deserter85 · deserter85 #5 (**permalink**)

10-28-2008, 06:35 PM

There isnt a software that I use to connect. I just have to create a new connection under Network settings and it should work.

Aptmunich #2 (permalink)
Member Since: Mar 09, 2004 Location: Munich Posts: 9,075 Mac Specs: Aluminium Macbook 2.4 Ghz 4GB RAM, SSD 24" Samsung Display, iPhone 4, iPad 2	10-28-2008, 08:28 AM What VPN vendor are you using? Built-in client, or 3rd party? Your best bet is probably to check whether you can spot a "dead-peer detection" or "VPN keepalive" setting anywhere... Mac-Forums Twitter \| Mac-Forums Blog My Twitter \| Jetplane Journal
	QUOTE Thanks

Aptmunich #4 (permalink)
Member Since: Mar 09, 2004 Location: Munich Posts: 9,075 Mac Specs: Aluminium Macbook 2.4 Ghz 4GB RAM, SSD 24" Samsung Display, iPhone 4, iPad 2	10-28-2008, 11:11 AM You would spot it by looking I guess What's the name of the software you use to connect? Mac-Forums Twitter \| Mac-Forums Blog My Twitter \| Jetplane Journal
	QUOTE Thanks

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deserter85 #1 (permalink)
Member Since: May 24, 2008 Location: Perth, Australia Posts: 58 Mac Specs: MacBook, 2.4GHz processor, 2GB RAM, 150 GB	10-28-2008, 07:49 AM Hi, I'm living in a residential college and I rely on a VPN to connect to the internet. The really weird thing is that I will get disconnected from the internet every 5 mins (This isn't a figure of speech. I will get disconnected from the internet every 5:00 mins after i log on to the internet with the error message "The connection was terminated by the communication device. Please verify your settings and try again.") I know that this is a long shot but I kinda need to know if the problem is with my laptop or with the VPN itself. Thanks.
	QUOTE Thanks

deserter85 #5 (permalink)
Member Since: May 24, 2008 Location: Perth, Australia Posts: 58 Mac Specs: MacBook, 2.4GHz processor, 2GB RAM, 150 GB	10-28-2008, 06:35 PM There isnt a software that I use to connect. I just have to create a new connection under Network settings and it should work.
	QUOTE Thanks

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