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  1. #1


    Member Since
    Oct 05, 2008
    Posts
    115
    AOL Desktop is not AOL
    Latest of the many problems with my iMac is getting onto America Online. I had to download the Mac version of the program from the aol site, and I was given AOL Desktop. Nothing is the same here except my buddy list. All my favorites are gone and the chat rooms are different. Also, if this is a public computer, when you open the AOL desktop, anyone could see your private screen names and mail without a password. Any advice?

  2. #2

    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,981
    Specs:
    iMac 2010 27" QuadI7 OSX10.11, iMac 2008 OSX10.11, MBP Late2011OSX10.11 , iPad Air, iPhone 3GS
    I have not messed with AOL in a long time on either Windows or OSX. I know the OSX version is way different which is AOL's fault. That could be what you are seeing, but it's been a long time for me and AOL.

  3. #3


    Member Since
    Sep 08, 2008
    Posts
    27
    Specs:
    24" iMac 3.06 ghz 4gb Ram 1tb, Ipod Touch 1g, iPhone 3G, iBook G4 1.2ghz 1.25 GB
    Go here for the Classic AOL.... http://download.newaol.com/mac/AOL_for_Mac_OS_X.dmg

  4. #4


    Member Since
    Feb 10, 2011
    Posts
    1
    AOL classic vs. AOL desktop
    I've just spent about 5 frustrating hours trying to help a friend with an "AOL Problem."
    My friend prefers having AOL features in one place:

    The AOL desktop has a FAVORITES bar, but does not have a "recently deleted" feature for emails.

    When you use the classic AOL version, it does have the "recently deleted" box, but we have not been able to show favorites.

    (The PC version is NOT a problem; it has both!)

    Are we over-looking the obvious? Is there a way to import and show the favorites without a one-by-one copy and paste between the two programs?

    Your help is most appreciated!

  5. #5

    schweb's Avatar
    Member Since
    Oct 27, 2002
    Location
    Cleveland, Ohio
    Posts
    13,190
    Specs:
    MacBook Pro | LED Cinema Display | iPhone 4 | iPad 2
    I'm pretty sure AOL hasn't updated that software in a very long time.

    I'm not sure there's much we can do to help get that working, but there are many alternatives that are much better options if they'd like to come into the modern internet era.
    schweb | community leader
    flickr » facebook » twitter » tumblr » google+ » about.me

    Mac-Forums: On Twitter | On Facebook | On Flickr


  6. #6

    Sawday's Avatar
    Member Since
    Nov 19, 2006
    Location
    York, UK
    Posts
    1,309
    Specs:
    iMac: 24" Aluminium, 2.8 GHz, 4Gb RAM. iPad2, iPad mini2, iPhone5s
    I just so sorry for you still being with AOL. You need to do yourself a big favour and move to a decent ISP. Just my two penn'th worth. (2 cents worth for our American cousins!)
    Experience teaches you to recognise a mistake when you make it again.

  7. #7


    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    20,911
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    I have to point out that whatever you may think of AOL -- and I don't think much of it -- it is completely free of charge and has been for years. They're not an ISP anymore.

    AOL Desktop is an attempt by AOL to move most of its services into the default Mac apps where they should have been all along. The Address Book on AOL moves into Address Book, the email moves into Mail and so forth. This is probably what is confusing the OP.

    Look over the help pages on AOL's own site and it will probably smooth the transition. I frankly don't expect AOL to last too much longer but if you want to stick with it to the end, just remember that AOL Desktop isn't *intended* to be like the old AOL program, it's designed to *integrate* AOL into your "real" internet experience. I think that's the key to understanding it.

  8. #8

    Sawday's Avatar
    Member Since
    Nov 19, 2006
    Location
    York, UK
    Posts
    1,309
    Specs:
    iMac: 24" Aluminium, 2.8 GHz, 4Gb RAM. iPad2, iPad mini2, iPhone5s
    In the UK AOL still exists as one of the lowest rated ISP. However on checking I see that it was bought out by Carphone Warehouse in 2006 but retains the AOL name.
    Experience teaches you to recognise a mistake when you make it again.

  9. #9


    Member Since
    Mar 30, 2010
    Posts
    171
    Specs:
    mid 2011 27" imac Core i5 2.7GHz, 8GB, 1TB
    Quote Originally Posted by chas_m View Post
    I have to point out that whatever you may think of AOL -- and I don't think much of it -- it is completely free of charge and has been for years. They're not an ISP anymore.

    .
    I dont know about the states but in the UK there about the most expensive of them all, as well as the worst. My advice would be to dump them asap they really are the lowest of the low

  10. #10

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    49,465
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, Sierra
    It doesn't really matter as AOL just purchased the "Huffington Post" for $315 Million which tells me they're now getting into the business of blogging rather than being an ISP. They really were never any good at being an ISP anyway.

  11. #11

    Taylor810's Avatar
    Member Since
    Mar 14, 2010
    Posts
    41
    I have been afraid to install AOL on my Mac. Does anyone know if it installs files all over. It use to be almost impossible to delete all the different files it use to spread on my old PC.

  12. #12

    schweb's Avatar
    Member Since
    Oct 27, 2002
    Location
    Cleveland, Ohio
    Posts
    13,190
    Specs:
    MacBook Pro | LED Cinema Display | iPhone 4 | iPad 2
    Quote Originally Posted by Taylor810 View Post
    I have been afraid to install AOL on my Mac. Does anyone know if it installs files all over. It use to be almost impossible to delete all the different files it use to spread on my old PC.
    Why do you even want to install AOL? I'm sure we can help you find alternatives.
    schweb | community leader
    flickr » facebook » twitter » tumblr » google+ » about.me

    Mac-Forums: On Twitter | On Facebook | On Flickr


  13. #13

    Sawday's Avatar
    Member Since
    Nov 19, 2006
    Location
    York, UK
    Posts
    1,309
    Specs:
    iMac: 24" Aluminium, 2.8 GHz, 4Gb RAM. iPad2, iPad mini2, iPhone5s
    Quote Originally Posted by Taylor810 View Post
    I have been afraid to install AOL on my Mac. Does anyone know if it installs files all over. It use to be almost impossible to delete all the different files it use to spread on my old PC.
    Then save yourself the trouble unless you enjoy dealing with Indian call centres who haven't a clue. Changing away from AOL was one of the best things I've done short of moving to mac. I'm sure getting married should be up there as well so don't ask me to rank them!
    Experience teaches you to recognise a mistake when you make it again.

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