New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Switcher Hangout The place for switchers to discuss their new machines, and how to work with OS X. General support can be had here for newbie stuff, like "How do I restart my new iMac?" :)

HP Printer problems


Post Reply New Thread Subscribe

 
Thread Tools
dabears34

 
dabears34's Avatar
 
Member Since: Jul 17, 2008
Location: Columbus, OH
Posts: 410
dabears34 is on a distinguished road
Mac Specs: Macbook 2.4 GHZ, 2G Ram, 160 GB HD| iPhone 4

dabears34 is offline
Hi all!
Ive had a really easy transition to Mac except for this little problem with my HP Photosmart C4385 printer I got from Apple. It was almost free because of the student deal when you buy a Mac. I used the install disk which didn't work and directed me to their website to download a driver. I ran the driver and it still didn't work. I will get almost completely done with the installation and it will say "Cannot find device" . I have messed around with this for a couple of weeks and cant get anything to work. Just wondering if there is a way i can manually set up the printer, or if anyone has had a similar experience and worked through it.
thanks for putting up with my rambling
QUOTE Thanks
lifeafter2am

 
lifeafter2am's Avatar
 
Member Since: Aug 25, 2006
Location: Central Florida
Posts: 1,395
lifeafter2am is a jewel in the roughlifeafter2am is a jewel in the rough
Mac Specs: MacBook Pro Unibody

lifeafter2am is offline
Have you tried going into System Preferences -> Print and Fax and clicking on the little + sign and adding it that way.

masakatsu agatsu

@lifeafter2am
QUOTE Thanks
dabears34

 
dabears34's Avatar
 
Member Since: Jul 17, 2008
Location: Columbus, OH
Posts: 410
dabears34 is on a distinguished road
Mac Specs: Macbook 2.4 GHZ, 2G Ram, 160 GB HD| iPhone 4

dabears34 is offline
Yes I have, it cant find the printer, Is it possible its just a lemmon?
QUOTE Thanks
dabears34

 
dabears34's Avatar
 
Member Since: Jul 17, 2008
Location: Columbus, OH
Posts: 410
dabears34 is on a distinguished road
Mac Specs: Macbook 2.4 GHZ, 2G Ram, 160 GB HD| iPhone 4

dabears34 is offline
Also is this the kind of thing I could call Apple Care for? I just figured since they sold it they might have some knowledge of the product.
QUOTE Thanks
lifeafter2am

 
lifeafter2am's Avatar
 
Member Since: Aug 25, 2006
Location: Central Florida
Posts: 1,395
lifeafter2am is a jewel in the roughlifeafter2am is a jewel in the rough
Mac Specs: MacBook Pro Unibody

lifeafter2am is offline
Yeah, it couldn't hurt to. I would probably at this point.

masakatsu agatsu

@lifeafter2am
QUOTE Thanks
dabears34

 
dabears34's Avatar
 
Member Since: Jul 17, 2008
Location: Columbus, OH
Posts: 410
dabears34 is on a distinguished road
Mac Specs: Macbook 2.4 GHZ, 2G Ram, 160 GB HD| iPhone 4

dabears34 is offline
Just got off the phone with apple care and they said it was probably a bad printer. So im going to take it into the apple store and they should replace it. Thanks for your help!
QUOTE Thanks
lifeafter2am

 
lifeafter2am's Avatar
 
Member Since: Aug 25, 2006
Location: Central Florida
Posts: 1,395
lifeafter2am is a jewel in the roughlifeafter2am is a jewel in the rough
Mac Specs: MacBook Pro Unibody

lifeafter2am is offline
Quote:
Originally Posted by dabears34 View Post
Just got off the phone with apple care and they said it was probably a bad printer. So im going to take it into the apple store and they should replace it. Thanks for your help!
No problem!

Hopefully that resolves it then. Check back in and let us know if that fixes it.

masakatsu agatsu

@lifeafter2am
QUOTE Thanks
yoga_gal

 
yoga_gal's Avatar
 
Member Since: Nov 09, 2008
Location: Ohio
Posts: 1
yoga_gal is on a distinguished road
Mac Specs: iMac, MacBook

yoga_gal is offline
dabears34 - I've had the exact same problem! Exactly - it sounds like. So, did Apple take it back? I just tried to return it online, and it said we were past the 21 day return period by ONE DAY. And of course, it took us 2 weeks to get the dang package from FedEx. So I'm waiting for Apple Customer Support to open this morning, and they'd better take it back, gosh darn it!!

But if you get a chance - please confirm if they admitted it's a lemon of a printer. Thx.
QUOTE Thanks

Post Reply New Thread Subscribe


« 64 bit and leopard, how does it work? | How do I connect my Mac to a Windows XP Machine? »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
Printer Problems with Tiger Upgrade artsygirljoy Other Hardware and Peripherals 0 02-27-2007 08:51 AM
Network printer problems kwinsw Internet, Networking, and Wireless 3 05-29-2006 08:27 PM
Printer Problems EDIT-XTREEM Schweb's Lounge 0 11-12-2005 10:12 AM
Printer Problems Guide rs2sensen Other Hardware and Peripherals 0 11-05-2005 07:11 PM
Printer Problems in OS X Park OS X - Operating System 4 08-14-2003 09:01 PM

All times are GMT -4. The time now is 05:01 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?