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Switcher Hangout The place for switchers to discuss their new machines, and how to work with OS X. General support can be had here for newbie stuff, like "How do I restart my new iMac?" :)

Sending in Mighty Mouse for repair


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calenerd

 
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There's a slight problem with my Mighty Mouse and I got it when I bought it together with my iMac last year. So if I decided just to send in my MM for repair, what form of identification do I need to prove in order to claim its still covered under the 1 year warranty with my iMac, cause I think I kinda lost the receipt or something.

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shfle

 
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If the problem is that it is not scrolling up or down properly, just hold it upside down and rub it vigourously on the desk on a sheet of blank paper for a minute or so.
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the8thark

 
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Well I'd try to clean it first. But don't hope for too much. Mine died well the scroll ball on it. So now I use it like a one button classic Apple mouse. As a long time Mac user no 2nd buttons or scroll balls don't bother me.
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walkerj

 
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They'll pull the serial number and figure out if it's under warrantee or not. It's in the battery compartment of wireless MMs, don't know where it is on wired ones.
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calenerd

 
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My scroll button isn't working anymore as in when you click it, there's no feedback. But it still works for basic scrolling.

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macgig

 
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scroll ball? try this first.

http://www.hackszine.com/blog/archiv...ghty_mous.html
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BlueMac

 
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Have you made sure the USB plug and port are clean? And that all connections are clean and secure?
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calenerd

 
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Its precisely that I tried the rolling on the paper method that got my scroll button stuck lol. And its a wireless MM by the way.

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leeboat

 
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the spit and paper trick worked for me.
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