Results 1 to 7 of 7
  1. #1


    Member Since
    Apr 22, 2008
    Posts
    9
    A simple question...
    Suppose you take your brand-new iMac to a maintenance store because it appears you have a "glitch", or whatever. And suppose your iMac is in a perfect condition -- not a scratch. So, after a certain period of time, let's say you come back to pick up your fixed, "glitch-free" computer. But then, you notice that the maintenance workers have been kinda sloppy. Suppose, they've been so sloppy and reckless that they damaged the back of the iMac plastic covering and scratched the gentle aluminum casing on top with their tools or due to miss handling. What kind of reaction to that, YOU think would be appropriate? Would I have the right to ask for a new computer from the store?

    What is your opinion?

    Thank you.
    iAm!

  2. #2


    Member Since
    Mar 24, 2008
    Posts
    403
    They should be liable to repair anything they damaged. New computer might be overkill, but it may be easier for them in the long run. Was it an Apple Store?

  3. #3


    Member Since
    Apr 22, 2008
    Posts
    9
    Quote Originally Posted by S.SubZero View Post
    They should be liable to repair anything they damaged. New computer might be overkill, but it may be easier for them in the long run. Was it an Apple Store?
    No, it was a local store that sells Apple computers with a licence.
    iAm!

  4. #4

    getuptogetdown's Avatar
    Member Since
    Apr 01, 2008
    Posts
    323
    Specs:
    15" Matte Macbook Pro 2.5Ghz 4gb RAM 250gb HD, 60gb iPod Classic maxed, iPod shuffle
    If it was really this bad I would call them before holding onto it for too long and let them know you aren't happy and want a replacement.
    Loving my MBP more and more everyday

  5. #5

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    21,220
    Specs:
    27" 5K iMac, 3.3GHz, 256GB Flash Storge, 16GB memory and OS X.11.3.
    Do as suggested immediately. The longer you leave it the bigger the denial they will go into.

  6. #6
    totalpardo
    Guest
    and, if at all possible, stick with apple direct in the future.

  7. #7

    Likugha's Avatar
    Member Since
    Nov 14, 2007
    Location
    Oregon
    Posts
    55
    Specs:
    MacBook 2 GHz Core Duo ! GB 667 MHz DDR2 SDRAM
    I would take it back to the store immediately, ask for the manager first off then politely tell him to fix my "expletive" computer now

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Simple Question
    By kribensis12 in forum OS X - Operating System
    Replies: 11
    Last Post: 01-26-2013, 11:44 PM
  2. Simple question
    By MacGrumpy in forum Switcher Hangout
    Replies: 3
    Last Post: 12-04-2011, 03:56 AM
  3. Simple question
    By gumba128 in forum OS X - Apps and Games
    Replies: 4
    Last Post: 07-07-2011, 01:33 PM
  4. Simple, Simple question (?) from a real beginner
    By JamesTaylor in forum iOS and Apps
    Replies: 0
    Last Post: 05-15-2011, 09:58 AM
  5. Simple question?
    By Carol247 in forum Schweb's Lounge
    Replies: 15
    Last Post: 03-26-2008, 03:09 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •