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  1. #1


    Member Since
    Feb 04, 2008
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    256
    Printing Problems with mac
    Im having serious problems with my mac and printing some of my assignment, I have been faffing around with things for the last few days.... and I have been ending up copying my documents onto a windows PC and printing it out from there as windows does not seem to have any problems.

    Word 08 and pag numbers
    When I insert page numbers into my document, the document gets all screwed up.



    No colour
    Another problem im having is that the printer window keeps telling me I have no colour cartridge, When I do and there is plenty of ink in it. (im using a lexmark X5490)


    I have also had more problems..this is just a short example of what im having problems with now.

  2. #2


    Member Since
    Feb 04, 2008
    Posts
    256
    Now im getting this why I try and print:



    Also, When I click print once, why Do I get two tasks up in the printing list window?



    This is hopeless

  3. #3


    Member Since
    Feb 04, 2008
    Posts
    256
    I had enough of the Lexmark printer. Since having all those problems I decided to install a new Canon printer.

    I have had no problems with this new printer and it seems to work fine. Silly Lexmark's printer

  4. #4
    MacHeadCase
    Guest
    Seems like Word has a corrupted font cache (I've seen this around here on a few occasions so seems like a Word occurrence). Download FontNuke and clean out the font cache.

    As for your printer refusing to print in colour, did you look at your settings in the print window ? Did you select the colour settings, etc.

    I dunno what type of printing window Word gives you, I don't use Word at all : maybe another member who does can verify this for you.

  5. #5

    Jaygray's Avatar
    Member Since
    Mar 04, 2008
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    Specs:
    Unibody MacBook Pro 2.26, 4gb RAM, 500gb HD
    The scrambled letters definitely a Font problem. I've had this problem in the past in Safari. Try MacHeadCase's suggestion of FontNuke. And please report back on the results. I've never used FontNuke and am very interested in the results, because this has happened to me twice to far. If it doesn't work, I'll try to remember what I did to solve the problem.

    I use Word frequently. It has all the same options as most other programs with print options. I have my color options set for grayscale by default. The color options allow for b&w only, lighter or darker ink, fax optimization, etc. but nothing that would cause this. Could this be a driver problem?

  6. #6
    MacHeadCase
    Guest
    FontNuke works great ! It might be a one trick pony but what it does, it does it quite well. I had tried once to get rid of a corrupted font cache with another utility and it only worked with FontNuke.

  7. #7


    Member Since
    Feb 04, 2008
    Posts
    256
    I downloaded and installed fonts nuke. I run the program and cleared my font cache and then the computer suddenly restarted. When it rebooted I opened up my document again and tried to insert the page numbers. The document then still becomes muddled up just like before.

    I did some research and found that the Lexmark's printer has driver issues with Mac OS X. after having all those problems I installed a Canon printer and it's working perfectly fine.

  8. #8
    MacHeadCase
    Guest
    Good to see you have no problems with the Canon printer though. Maybe there is a conflict between the fonts used and the Lexmark printer driver.

  9. #9

    cwa107's Avatar
    Member Since
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    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Quote Originally Posted by MacHeadCase View Post
    Good to see you have no problems with the Canon printer though. Maybe there is a conflict between the fonts used and the Lexmark printer driver.
    Probably just a weak printer driver. Lexmark is the company that started the trend of completely brain-dead printers, that totally rely on software. This is great for cost-reduction, but if the software isn't particularly strong or wasn't developed for your specific OS version, it can create some odd issues like this one.

    I like Canon's printers - particularly because they tend to use ink tanks instead of expensive cartridges. Their drivers are usually pretty decent as well, unless of course you try to network them - but that's another story altogether
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  10. #10
    MacHeadCase
    Guest
    When we change our inkjet printer one day, we'll be seriously considering a Canon printer : we are really fed up with Epson's tactics with the ink cartridges.

  11. #11


    Member Since
    Feb 04, 2008
    Posts
    256
    I don't think that the printer has anything to do with the problem I am having with Microsoft Word. I have uninstalled all the Lexmark printer drivers but Microsoft Word is still being difficult and jumbling up my document. I think it may have something to do with some of the pages in my document being landscape and portrait but who knows.

    I have never used Canon printers before and I am yet to buy one for it. is Ink for Canon printers generally cheaper?

  12. #12

    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
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    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Quote Originally Posted by imme View Post
    I don't think that the printer has anything to do with the problem I am having with Microsoft Word. I have uninstalled all the Lexmark printer drivers but Microsoft Word is still being difficult and jumbling up my document. I think it may have something to do with some of the pages in my document being landscape and portrait but who knows.
    Note that many applications that use WYSIWYG (What You See Is What You Get) actually rely on the printer driver to format what the document looks like on-screen. I know you said that you uninstalled the print driver - did you actually use the uninstaller that Lexmark provided, or did you simply remove the printer from your list?

    I have never used Canon printers before and I am yet to buy one for it. is Ink for Canon printers generally cheaper?
    If they use ink tanks, yes. Most of Canon's better printers use separate ink tanks for each color (Cyan, Magenta, Yellow, Black). Those tanks are not only easily refillable, but generally only run around $12/tank. And being that you only replace what you use up, it's usually quite a bit cheaper than buying a $45 cartridge that is not (easily) refillable.
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  13. #13

    Jaygray's Avatar
    Member Since
    Mar 04, 2008
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    Specs:
    Unibody MacBook Pro 2.26, 4gb RAM, 500gb HD
    Do a google search for Mac font issues and you'll see that you are not alone.

    I've had this problem in Safari. OS X includes an application called Font Book. It lists all your fonts and puts a dot next to the ones that have duplicate fonts sharing the same name. (There may be a better explanation that that, but you get the idea.) You can manually select these and then use Edit > Resolve Duplicates to help OS X sort them all out.

    As you can imagine, two different fonts with the same name could cause this type of thing.

    Alternatively, if it's just one file causing you grief, try changing the font of all the text within it to something different. There may just be a problem with the one particular font this document uses. If so, you can disable any individual font causing you problems.

  14. #14
    MacHeadCase
    Guest
    Jaygray has it right for the fonts issue. Do you have a lot of fonts installed or just the default ones ?

  15. #15


    Member Since
    Feb 04, 2008
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    the canon printer that I am using is the Canon MP210, and only uses to ink cartridges. I used the Lexmark UnInstaller which was in the applications folder.

    I went into the font book application and did what you said for all the fonts with the Dot next to it. Word is still doing the same thing.

    It dosent matter any more, I just dident bother putting the page numbers in and its fine. It may possibly just be a one off bug that im getting with that document.

    I only have the default fonts installed, no new ones at all

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