Results 1 to 7 of 7
  1. #1


    Member Since
    Aug 10, 2007
    Posts
    7
    Entourage for Mac lost all my info
    I have been using entourage on my MBP since Sept 07. Today I was playing with some setting to set up my girlfriends account, and when I went to open entourage it is like the first time...all my email and everything gone...fresh start! Ahhhhh! what happened?

    I was downloading MSN messenger for mac earlier and accidentally clicked the office download first, but I stopped it in about 5 secs...could that have overwritten my version of entourage?

    I cant believe that everything is 'really' gone, so how do I get it back?

    Thanks

  2. #2


    Member Since
    Oct 27, 2006
    Posts
    897
    Your Entourage database lives in your User, Documents, Microsoft User Data, Office 2004 Identities, Main Identity folder. Even if you deleted Entourage completely, it would not have touched your data. It is possible that if you reinstalled an earlier version of Entourage that it can't read the database, in which case you just have to run the Microsoft Autoupdater and bring it up to date.

  3. #3


    Member Since
    Aug 10, 2007
    Posts
    7
    thanks for that and I can see the database...but I cant get it into entourage...I have updated and tried importing, but it wont let me read the files...

    anymore info?

  4. #4


    Member Since
    Mar 30, 2004
    Location
    USA
    Posts
    4,744
    Specs:
    12" Apple PowerBook G4 (1.5GHz)

  5. #5


    Member Since
    Aug 10, 2007
    Posts
    7
    I really appreciate the help but I am still not able to get the info into entourage...when I do the rebuild nothing changes... even if I could acces the info through another software that would be good but when I double click the database file it just opens the empty entourage...

    please help

  6. #6


    Member Since
    Oct 27, 2006
    Posts
    897
    I think your Mac has somehow created another Entourage identity database. Do a find for a file specifically named: "Database". The one you want should be in the location listed above. Be careful throwing things out!

  7. #7

    Jaygray's Avatar
    Member Since
    Mar 04, 2008
    Posts
    1,115
    Specs:
    Unibody MacBook Pro 2.26, 4gb RAM, 500gb HD
    At first I had Entourage 2004. When I opened my Microsoft User Data folder there was a sub-folder called "Office 2004 Identity" or something to that effect. When I switched to Entourage 2008, a new folder appeared called "Office 2008 Identity" but the 2004 identity also remained.

    Did you check to see if there are 2 similarly named identities in your Microsoft User Data (located in Documents in your Finder). Perhaps Entourage is finding the wrong one...

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. recovering lost Entourage lost database
    By cmaciel in forum OS X - Operating System
    Replies: 1
    Last Post: 10-18-2014, 07:52 PM
  2. Basic info for how to run a script for entourage
    By scooten19 in forum OS X - Operating System
    Replies: 1
    Last Post: 12-10-2013, 08:05 PM
  3. MAC Mail 4.5 (Entourage) - IMAP Folder lost
    By John Greer in forum OS X - Apps and Games
    Replies: 4
    Last Post: 07-09-2011, 09:35 PM
  4. Lost all my info in Entourage calendar
    By HyperM3 in forum Apple Desktops
    Replies: 0
    Last Post: 05-16-2008, 07:57 AM
  5. Transfering Ipaq info to MS office Entourage
    By Gusto in forum Switcher Hangout
    Replies: 2
    Last Post: 08-10-2005, 12:37 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •