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Switcher Hangout The place for switchers to discuss their new machines, and how to work with OS X. General support can be had here for newbie stuff, like "How do I restart my new iMac?" :)

EMERGENCY! I need help fast


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officehelper
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my computer stopped operating in the middle of an operation. I was in Excel trying to print. Now the only way I can access my computer is through safe mode. When I enter in normal mode all that comes up is the HD and I cannot click to open anything it is completely frozen.

Any help. PLEASE

this has our lifeblood of our operation on it

Dawn
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m1k
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Well, what do you mean 'through safe mode'? As far as I know, OS X won't start in 'safe mode' or anything like it.

If the hard drive comes up, just wait for a few minutes before clicking it, OS X takes a while to load.

Also, if it really doesn't work, you can always get a HD recovery from the good folks at Apple or other places.


Good luck, try to tell us more about the situation (like what you were doing when it crashed, etc.)
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witeshark

 
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Member Since: Mar 09, 2004
Location: Miami FL
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witeshark will become famous soon enough
Mac Specs: G4 1Ghz OS X 10.4.7

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In Mac, I would try file system check. Restart in single user terminal, Restart holding Apple S. Once there type /sbin/fsck -fy until the file system changed stops showing
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iSheep
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Really strange, Excel does that to me sometimes as well. Shouldn't use rubbish software I suppose.
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