10-12-2004, 05:47 PM

my computer stopped operating in the middle of an operation. I was in Excel trying to print. Now the only way I can access my computer is through safe mode. When I enter in normal mode all that comes up is the HD and I cannot click to open anything it is completely frozen.

Any help. PLEASE

this has our lifeblood of our operation on it

Dawn

10-12-2004, 09:22 PM

Well, what do you mean 'through safe mode'? As far as I know, OS X won't start in 'safe mode' or anything like it.

If the hard drive comes up, just wait for a few minutes before clicking it, OS X takes a while to load.

Also, if it really doesn't work, you can always get a HD recovery from the good folks at Apple or other places.


Good luck, try to tell us more about the situation (like what you were doing when it crashed, etc.)

10-12-2004, 10:04 PM

In Mac, I would try file system check. Restart in single user terminal, Restart holding Apple S. Once there type /sbin/fsck -fy until the file system changed stops showing

10-13-2004, 03:08 PM

Really strange, Excel does that to me sometimes as well. Shouldn't use rubbish software I suppose.