Best way to contact Apple about a complaint

AubreyL · AubreyL #1 (**permalink**)

09-06-2007, 03:28 AM

I had a bad experience in an Apple store this evening. I won't go into the whole story but the employee was very rude to me and then at the end of it he says "I know I'm snippy today but it's been a busy day for us" but he was very arrogant. When I asked him a question about something I knew he was wrong about he flat out said "I don't need to check with anyone else. I'm the manager. I know everything" Of course the story is much longer than this but I have never had an employee be this rude to me anywhere. I'm not the type to complain but would like to know how I can file a complaint with Apple. I looked at the contact us section on the Apple web site but can't find anything. Any idea how I can do this?

rman · rman #2 (**permalink**)

09-06-2007, 11:31 AM

Call their support number and have them give you the right number or person to call.

Eric559 · Eric559 #3 (**permalink**)

09-06-2007, 03:49 PM

Do what rman said. As well as: complaints.org

rman #2 (permalink)
Inactive Staff Member Since: Dec 24, 2002 Location: Los Angeles, California Posts: 12,591 Mac Specs: 2 x 3.0GHz Quad-Core, 6GB OS X 10.6.8 \| 15in MacBook Pro 2.2GHz OS X 10.6.8 \| 64GB iPad 2 WiFi	09-06-2007, 11:31 AM Call their support number and have them give you the right number or person to call. Life isn't about waiting for the storm to pass, It's about learning to dance in the rain!
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AubreyL #1 (permalink)
Member Since: Jul 10, 2007 Posts: 26	09-06-2007, 03:28 AM I had a bad experience in an Apple store this evening. I won't go into the whole story but the employee was very rude to me and then at the end of it he says "I know I'm snippy today but it's been a busy day for us" but he was very arrogant. When I asked him a question about something I knew he was wrong about he flat out said "I don't need to check with anyone else. I'm the manager. I know everything" Of course the story is much longer than this but I have never had an employee be this rude to me anywhere. I'm not the type to complain but would like to know how I can file a complaint with Apple. I looked at the contact us section on the Apple web site but can't find anything. Any idea how I can do this?
	QUOTE Thanks

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