Technical Test for Mac Genius!?

BushyMark · BushyMark #1 (**permalink**)

02-15-2007, 01:52 PM

Hey everyone!

So I applied to be a Mac Genius and am going in tomorrow for the group interview, the email stated I would be taking a technical test! Ahhhhhh! Anyone here ever taken it before? Anyone know something I should study? I would REALLY like to do well tomorrow!

Thanks so much!

PowerBookG4 · PowerBookG4 #2 (**permalink**)

02-15-2007, 01:58 PM

just read threads around here and figure out what you would do in the situations, and read what the people actually did and what happened. They are probably going to give you a situation where something is broken and ask you to state the steps in how to diagnose it then fix it.

ToddG · ToddG #3 (**permalink**)

02-15-2007, 01:59 PM

And bring a hammer.

UserofMacOSX · UserofMacOSX #4 (**permalink**)

02-15-2007, 02:11 PM

I'd know all the specs, features, some shortcuts, what each App does, maybe some scenarios (ones you think they will NOT ask), differences between versions, maintenance......

mac57 · mac57 #5 (**permalink**)

02-15-2007, 02:28 PM

I *thought* that Apple provided training for this? Is this not the case?

No matter what BushyMark, good luck ...and do let us know what they asked for. I bet a LOT of people here might be interested in being certified as Mac Experts!

D3v1L80Y · D3v1L80Y #6 (**permalink**)

02-15-2007, 03:01 PM

Quote:

Originally Posted by mac57

I *thought* that Apple provided training for this? Is this not the case?

I know people that work at Apple Stores and they do provide training for all positions.
I would assume that the test is simply a method to gague one's current knowledge of Apple software/hardware. That way, it is easier to assess what further training would be neccessary for an individual to attain the status of "Genius" with regards to Apple knowledge.

KoDorSean · KoDorSean #7 (**permalink**)

02-15-2007, 03:04 PM

Quote:

Originally Posted by BushyMark

Hey everyone!

So I applied to be a Mac Genius and am going in tomorrow for the group interview, the email stated I would be taking a technical test! Ahhhhhh! Anyone here ever taken it before? Anyone know something I should study? I would REALLY like to do well tomorrow!

Thanks so much!

good luck.. let us know what the test was like I would be very interested to know.

cheesybanana · cheesybanana #8 (**permalink**)

02-15-2007, 03:42 PM

The interview is probably based more around what kind of person you are. Everyone can be trained, so prior knowledge will probably take back seat to your personality, prior experiance, etc.

...However, I am interested in what it is as well

Aptmunich · Aptmunich #9 (**permalink**)

02-15-2007, 04:30 PM

Well I took the Apple sales training tests and all the stuff tested there was product related.

However, as this is a job interview test, I'd assume they'll be questions re. your attitude to customers.

If you haven't already, I'd also recommend you read through some of the posts on ungenius: a blog with q&a's by a former genius bar employee:
http://ungeni.us/

Good luck & let us know how it goes!

BushyMark · BushyMark #10 (**permalink**)

02-16-2007, 01:20 PM

thanks for all your help guys! interview and test in 2 hours! I will come back and let you know!~

RiDE · RiDE #11 (**permalink**)

02-16-2007, 01:29 PM

Good Luck BUSHY!!!!

nukemm · nukemm #12 (**permalink**)

02-16-2007, 02:05 PM

Good luck, man!

MacHeadCase · MacHeadCase #13 (**permalink**)

02-16-2007, 02:34 PM

I hope I'm not too late in wishing you good luck, Bushy! And let us know how it went: we're dying to know...

Well ok... I'm dying to know!

CrossBones · CrossBones #14 (**permalink**)

02-16-2007, 03:08 PM

Whoa...I think this ought to be interesting.

Looking forward to knowing what kind of questions they asked etc.

Aptmunich · Aptmunich #15 (**permalink**)

02-17-2007, 04:34 AM

Quote:

Originally Posted by CrossBones

Whoa...I think this ought to be interesting.

Looking forward to knowing what kind of questions they asked etc.

Well that's obvious:

Interviewer: Let me ask you - are you really a Genius?
Candidate: Yes.
Interviewer: Great, you've got the job!

PowerBookG4 #2 (permalink)
Member Since: Jan 08, 2005 Location: New Jersey Posts: 6,190 Mac Specs: Mac Pro 8x3.0ghz 12gb ram 8800GT , MBP 2.16 2GB Ram 17 inch.	02-15-2007, 01:58 PM just read threads around here and figure out what you would do in the situations, and read what the people actually did and what happened. They are probably going to give you a situation where something is broken and ask you to state the steps in how to diagnose it then fix it. My Website Blog I love my hosting company! I was on the M-F honor roll for Febuary:2006
	QUOTE Thanks

UserofMacOSX #4 (permalink)
Member Since: Jan 28, 2007 Location: Virginia Posts: 290 Mac Specs: iBook G4, 1.5GB RAM, 1.42Ghz, 14"	02-15-2007, 02:11 PM I'd know all the specs, features, some shortcuts, what each App does, maybe some scenarios (ones you think they will NOT ask), differences between versions, maintenance...... No iMac.
	QUOTE Thanks

mac57 #5 (permalink)
Member Since: Apr 29, 2006 Location: St. Somewhere Posts: 4,553 Mac Specs: iMac 27" 3.4 GHz, 256 GB SSD, 2 TB HDD, 8 GB RAM	02-15-2007, 02:28 PM I thought that Apple provided training for this? Is this not the case? No matter what BushyMark, good luck ...and do let us know what they asked for. I bet a LOT of people here might be interested in being certified as Mac Experts! My Macs: iMac 27" 3.4 GHz, 4 Core, Mac Pro, 3.2 GHz 8 Core, PowerMac G5 Quad, 2.5 GHz, G4 Cube, 1.2 GHz Upgrade My iStuff: 32 GB iPhone 4, 30 GB iPod Video, 16 GB iPod Touch My OS': Mac OS X Tiger, Mac OS X Snow Leopard, Mac OS X Leopard, Mac OS 8.6, openSUSE 10.3, Win XP I was on the Mac-Forums honor roll for September 2007
	QUOTE Thanks

Aptmunich #9 (permalink)
Member Since: Mar 09, 2004 Location: Munich Posts: 9,075 Mac Specs: Aluminium Macbook 2.4 Ghz 4GB RAM, SSD 24" Samsung Display, iPhone 4, iPad 2	02-15-2007, 04:30 PM Well I took the Apple sales training tests and all the stuff tested there was product related. However, as this is a job interview test, I'd assume they'll be questions re. your attitude to customers. If you haven't already, I'd also recommend you read through some of the posts on ungenius: a blog with q&a's by a former genius bar employee: http://ungeni.us/ Good luck & let us know how it goes! Mac-Forums Twitter \| Mac-Forums Blog My Twitter \| Jetplane Journal
	QUOTE Thanks

nukemm #12 (permalink)
Member Since: Dec 15, 2006 Location: Oak Harbor, WA Posts: 925 Mac Specs: 2.33Ghz Core2Duo MacBook Pro /// 2.2Ghz Core2Duo MacBook	02-16-2007, 02:05 PM Good luck, man! Don't forget to use the reputation system! My Setup
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Technical Test for Mac Genius!?

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BushyMark #1 (permalink)
Member Since: Aug 10, 2006 Posts: 22	02-15-2007, 01:52 PM Hey everyone! So I applied to be a Mac Genius and am going in tomorrow for the group interview, the email stated I would be taking a technical test! Ahhhhhh! Anyone here ever taken it before? Anyone know something I should study? I would REALLY like to do well tomorrow! Thanks so much!
	QUOTE Thanks

cheesybanana #8 (permalink)
Member Since: Jan 13, 2007 Location: Akron, Ohio Posts: 939 Mac Specs: C2D MacBook Pro	02-15-2007, 03:42 PM The interview is probably based more around what kind of person you are. Everyone can be trained, so prior knowledge will probably take back seat to your personality, prior experiance, etc. ...However, I am interested in what it is as well
	QUOTE Thanks

BushyMark #10 (permalink)
Member Since: Aug 10, 2006 Posts: 22	02-16-2007, 01:20 PM thanks for all your help guys! interview and test in 2 hours! I will come back and let you know!~
	QUOTE Thanks

RiDE #11 (permalink)
Member Since: Sep 13, 2006 Location: Deep in the heart of Texas! Posts: 3,559 Mac Specs: Mac's	02-16-2007, 01:29 PM Good Luck BUSHY!!!!
	QUOTE Thanks

MacHeadCase #13 (permalink)
Guest Posts: n/a	02-16-2007, 02:34 PM I hope I'm not too late in wishing you good luck, Bushy! And let us know how it went: we're dying to know... Well ok... I'm dying to know!
	QUOTE Thanks

CrossBones #14 (permalink)
Member Since: Apr 21, 2005 Posts: 766	02-16-2007, 03:08 PM Whoa...I think this ought to be interesting. Looking forward to knowing what kind of questions they asked etc.
	QUOTE Thanks

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