New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Schweb's Lounge Forum for general conversation, chit chat, or most topics that don't fit in another forum.

Genius Bar


Post Reply New Thread Subscribe

 
Thread Tools
noisemaker
Guest
 
Posts: n/a

I simply needed some place to vent and this seemed like a good a place as any.

The waits at the Genius Bar are ridiculous. And it's worse when you're behind 9 people that don't know how to explain their problem. I signed in at the website at 7:25, the next available was 8:30 pm, arrived at the store at 8pm. I just wanted someone to take my smoking iMac. It's 9:08 pm and I'm STILL here. Suggestion to Apple. Get a line of Lay-Z-Boys, a bar, or at least provide us with rope to hang ourselves with.
QUOTE Thanks
dtravis7

 
dtravis7's Avatar
 
Member Since: Jan 04, 2005
Location: Modesto, Ca.
Posts: 27,765
dtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond repute
Mac Specs: iMac 2.4 C2D 10.10, iMac 2.16 C2d 10.6.8, Macbook2007 10.8.4, Mac Mini 10.8.4, iPhone 3GS Note 8!!

dtravis7 is offline
Your iMac is Smoking? Which iMac is it? Where is the smoke coming from??
QUOTE Thanks
PowerBookG4

 
PowerBookG4's Avatar
 
Member Since: Jan 08, 2005
Location: New Jersey
Posts: 6,190
PowerBookG4 has much to be proud ofPowerBookG4 has much to be proud ofPowerBookG4 has much to be proud ofPowerBookG4 has much to be proud ofPowerBookG4 has much to be proud ofPowerBookG4 has much to be proud ofPowerBookG4 has much to be proud ofPowerBookG4 has much to be proud ofPowerBookG4 has much to be proud ofPowerBookG4 has much to be proud of
Mac Specs: Mac Pro 8x3.0ghz 12gb ram 8800GT , MBP 2.16 2GB Ram 17 inch.

PowerBookG4 is offline
Quote:
Originally Posted by dtravis7
Your iMac is Smoking? Which iMac is it? Where is the smoke coming from??
lol


as to comment on the genius bar.. I have had very good experiences with them at short hills in new jersey. I make my appointment for lets say 7:15 and I get there at 7 just to make sure I am on time, and normally they take me early or right on time.. never been late. Although purchased pro care so I would not have to do it that way any more with making the next available appointment, and getting to choose my time, maybe that should be what you should invest in since the apple store where you live does not seam to be efficient.

My Website
Blog
I love my hosting company!
I was on the M-F honor roll for Febuary:2006
QUOTE Thanks
inflexion

 
inflexion's Avatar
 
Member Since: Jan 12, 2005
Location: /home/sheffield/UK
Posts: 1,278
inflexion will become famous soon enough
Mac Specs: 12" 1Ghz PB 768Mb 10.4.5 30Gb Video iPod 40Gb 3G iPod 1Gb iPod Shuffle

inflexion is offline
Quote:
Originally Posted by noisemaker
I simply needed some place to vent and this seemed like a good a place as any.

The waits at the Genius Bar are ridiculous. And it's worse when you're behind 9 people that don't know how to explain their problem. I signed in at the website at 7:25, the next available was 8:30 pm, arrived at the store at 8pm. I just wanted someone to take my smoking iMac. It's 9:08 pm and I'm STILL here. Suggestion to Apple. Get a line of Lay-Z-Boys, a bar, or at least provide us with rope to hang ourselves with.
Its not the stores fault they were busy be reasonable now, how many times have you been to the doctors and been seen at the time you were given? It was obvious to you they were busy but there is only so much people can do



Apple, think different
QUOTE Thanks
technologist

 
Member Since: Mar 30, 2004
Location: USA
Posts: 4,744
technologist has a reputation beyond reputetechnologist has a reputation beyond reputetechnologist has a reputation beyond reputetechnologist has a reputation beyond reputetechnologist has a reputation beyond reputetechnologist has a reputation beyond reputetechnologist has a reputation beyond reputetechnologist has a reputation beyond reputetechnologist has a reputation beyond reputetechnologist has a reputation beyond reputetechnologist has a reputation beyond repute
Mac Specs: 12" Apple PowerBook G4 (1.5GHz)

technologist is offline
If the Genius Bars are going to be the primary face of Apple's support from now on, then they need to be better staffed at peak times at the more heavily-trafficked stores. I'm pretty sure they track wait times, though.
QUOTE Thanks

Post Reply New Thread Subscribe


« SUPER Addictive online game | Pirates of Silicon Valley »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
Mac-Forum's Bar & Grill Graphite Schweb's Lounge 11472 05-23-2008 12:50 PM
Clock etc does not show in menu bar naru OS X - Operating System 1 12-16-2005 09:18 PM
First Genius Bar Experience PowerBookG4 Schweb's Lounge 12 06-21-2005 03:24 PM
Airport not in Menu Bar?? Mesaman Internet, Networking, and Wireless 18 04-07-2005 05:26 PM
Disappearing Menu Bar Icons relgato OS X - Operating System 0 01-31-2004 10:23 AM

All times are GMT -4. The time now is 05:08 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?