Thread: Apple Store Europe support
12-15-2003, 07:54 AM #1logosGuestApple Store Europe support
Has anyone else either been kept haing on the phone for ages, or else, not had their emails to Apple Store Europe responded to?
I started a query back in October which was finally responded to in November. I had to get a case reference from Apple Tech and I had to pay for the call even though it was within the 90 days free support:
"Technical Support Options
To get technical assistance by phone, call 0870 876 0753 (UK) or01 407 3000 (Ireland). If your product is within its 90-day complimentary support period or covered by an AppleCare Protection Plan, you will not have to pay for the call." (quote from website).
I got back to them with the case ref and since then (mid November) nothing except the automated email response.
I am wondering whether it's just a freak or whether they are being particularly rubbish at the moment?
Users Browsing this Thread
There are currently 1 users browsing this thread. (0 members and 1 guests)
By OneMoreThing... in forum Apple Rumors and ReportsReplies: 1Last Post: 09-20-2011, 05:55 PM
By Niniel in forum Apple TVReplies: 0Last Post: 11-15-2010, 03:28 PM
By tsam19 in forum Apple NotebooksReplies: 4Last Post: 12-19-2009, 07:58 PM
By schweb in forum Apple Rumors and ReportsReplies: 13Last Post: 11-05-2006, 02:41 PM
By iRock in forum Switcher HangoutReplies: 0Last Post: 02-10-2005, 06:31 AM