New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

Start a Discussion

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Schweb's Lounge Forum for general conversation, chit chat, or most topics that don't fit in another forum.

Apple Store Europe support

Post Reply New Thread Subscribe

Thread Tools
Posts: n/a

Has anyone else either been kept haing on the phone for ages, or else, not had their emails to Apple Store Europe responded to?

I started a query back in October which was finally responded to in November. I had to get a case reference from Apple Tech and I had to pay for the call even though it was within the 90 days free support:
"Technical Support Options
To get technical assistance by phone, call 0870 876 0753 (UK) or01 407 3000 (Ireland). If your product is within its 90-day complimentary support period or covered by an AppleCare Protection Plan, you will not have to pay for the call." (quote from website).

I got back to them with the case ref and since then (mid November) nothing except the automated email response.

I am wondering whether it's just a freak or whether they are being particularly rubbish at the moment?
QUOTE Thanks

Post Reply New Thread Subscribe

« using isight | Have you ever noticed.. »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread Starter
Last Post
Dvorak: Apple to go Intel within 18 Months schweb Apple Rumors and Reports 48 04-03-2005 06:04 PM
Apple Store celebrates 6th anniversary with $25 coupon Murlyn Apple Rumors and Reports 1 11-05-2003 11:10 AM
Apple, Analysts on new music service schweb Apple Rumors and Reports 9 04-30-2003 01:14 PM

All times are GMT -4. The time now is 11:30 PM.

Powered by vBulletin
Copyright ©2000 - 2015, Jelsoft Enterprises Ltd.

Welcome to

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!

(4 digit year)

Already a member?