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  1. #1

    Member Since
    May 07, 2010
    2 21.5" iMacs 3.06 GHz Intel Core i3 500 Gb HD OS X 10.12.1 ; 2 iPads iOS 9.3.5 iPhones 4s iOS 9.3.5
    Apple not recognising ID
    Having set up my e-mail address as a rescue address for my wife's iPad I was sent an e-mail by Apple which required me to verify my Apple ID. I have tried to do this several times. If I go onto the Apple site (both US & UK) I can log in without difficulty. How can this be?

  2. #2

    mrplow's Avatar
    Member Since
    Oct 01, 2007
    27" iMac i7 (2011) 10.11, Mac Mini i5 (2014), iPhone7, Apple Watch, iPad Pro 9.7, AppleTV (4)
    Verify your Apple ID or hers?

    How did you setup the rescue email
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  3. #3

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Texas, where else?
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    ?? - don't understand what the problem is.

    Rescue address for wife's iPad? You mean for "her" Apple ID?
    If that's the case, when you click on the verify link in the email that was sent - you need to be logging in to "her" Apple ID account - not yours - to verify the email be attached to her ID.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  4. #4

    Member Since
    Jan 22, 2010
    Victoria, BC
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    Sounds like you also need to figure out which iTunes store the account is connected to. You can use an Apple ID to log into a *support forum* worldwide, but for *the iTunes Store* you can tie an Apple ID only to one particular country's store.

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