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Mac Genius


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socalryda9

 
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In your opinion is it worth working for Apple as a "Mac Genius"? Any past employee experiences?
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bobtomay

 
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Note: Moved to appropriate forum. This has nothing to do with Community Suggestions or Feedback.

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1991-C4

 
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Does it pay more than you make now? Have you ever worked in retail before? You will be working nights, weekends and holidays. You will be spending a lot of time on your feet.
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Quote:
Originally Posted by socalryda9 View Post
In your opinion is it worth working for Apple as a "Mac Genius"? Any past employee experiences?
It's worth it if you need the money...just like any job.

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the8thark

 
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Originally Posted by 1991-C4 View Post
You will be working nights, weekends and holidays. You will be spending a lot of time on your feet.
That sounds exactly like what I do for a living. .
But back on topic, I thought if you worked behind the genius bar you were only at that desk helping people out with their Apple issues and the "sales" staff did the sales work. Or do people at the genius bar have to sell Apple products too?
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sguniverse

 
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Originally Posted by chas_m View Post
As a former Mac Genius myself, I think it's a tough job. It pays pretty well, but the key things that you HAVE to have is a thorough *and accurate* knowledge of Mac OS X and the most popular programs, *and* a genuine affection for people at all skill levels.

It is REALLY HARD to find "nerds" who have that second ability to really listen and enjoy bonding with customers who don't "grok" some of the key concepts.

Oops, I said "grok." What a giveaway, eh?

A *lot* of Mac nerds *think* they like people, but what they mean by "people" is "other Mac nerds." A Mac genius needs to be able to not only "read" people so that you can communicate at a level or pace that is comfortable for them, but to have *respect* for people you've only just met or who may clearly not share your views on certain things.

Trickier than it sounds!
Thanks for the crystal clear explanation of "Mac genius" i'm new to MAC world and have never heard about this term, now i do
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Chris H.

 
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Quote:
Originally Posted by chas_m View Post
As a former Mac Genius myself, I think it's a tough job. It pays pretty well, but the key things that you HAVE to have is a thorough *and accurate* knowledge of Mac OS X and the most popular programs, *and* a genuine affection for people at all skill levels.

It is REALLY HARD to find "nerds" who have that second ability to really listen and enjoy bonding with customers who don't "grok" some of the key concepts.

Oops, I said "grok." What a giveaway, eh?

A *lot* of Mac nerds *think* they like people, but what they mean by "people" is "other Mac nerds." A Mac genius needs to be able to not only "read" people so that you can communicate at a level or pace that is comfortable for them, but to have *respect* for people you've only just met or who may clearly not share your views on certain things.

Trickier than it sounds!

I pretty much am one of those nerds. I like helping people out with computers. However, of the three times I applied at the Apple Store in Albuquerque, I never was hired for it. If by "grok" you mean "screw up"?

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