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  1. #1


    Member Since
    Nov 22, 2009
    Posts
    3
    Biohazard worries
    I just bought 3 Macs for my site office We incinerate domestic waste.
    I just read that apple won’t honour any warranties if you computer contains chemicals from smoke. We have our air monitored constantly and is deemed to be safe. If our personal are in a contaminated are they wear overalls, gloves and a gas mask.
    I have invested nearly $12,000 in these machines which is more than 3 time the price of IBM machine so i expect that the warranties should be honoured.
    I have read the warrants and there is no mention of voiding the warranties in this way.
    Just to let Apple know will not deal again with a company that treats it's customers this way.
    Some advice: Buy your repairer some overalls gloves and a mask and do what you promised to do!
    DCS

  2. #2

    Dysfunction's Avatar
    Member Since
    Mar 17, 2008
    Location
    Tucson, AZ
    Posts
    6,881
    Specs:
    Way... way too many specs to list.
    Just so you know, the company I work for will not honor warranties when the systems are contaminated environmentally either.
    mike
    This machine kills fascists
    Got # ? phear the command line!

  3. #3

    G3XOI's Avatar
    Member Since
    Jan 04, 2009
    Location
    Devon, UK
    Posts
    252
    Specs:
    2.0Ghz, 160GB, 4GB RAM
    Surely you should have checked before you purchased them!?

  4. #4

    baggss's Avatar
    Member Since
    Oct 10, 2004
    Location
    Margaritaville
    Posts
    10,326
    Specs:
    3.4 Ghz i7 27 in iMac (2012), 3.4 Ghz i7 MacBook Pro (2015), iPad Pro (2014), iPhone 6+
    Quote Originally Posted by DCS View Post
    I just bought 3 Macs for my site office We incinerate domestic waste.
    I just read that apple won’t honour any warranties if you computer contains chemicals from smoke. We have our air monitored constantly and is deemed to be safe. If our personal are in a contaminated are they wear overalls, gloves and a gas mask.
    I have invested nearly $12,000 in these machines which is more than 3 time the price of IBM machine so i expect that the warranties should be honoured.
    I have read the warrants and there is no mention of voiding the warranties in this way.
    Just to let Apple know will not deal again with a company that treats it's customers this way.
    Some advice: Buy your repairer some overalls gloves and a mask and do what you promised to do!
    DCS
    Caveat Emptor as they say...

    Somehow I don't think Apple is alone in this, but I could wrong.


  5. #5

    Dysfunction's Avatar
    Member Since
    Mar 17, 2008
    Location
    Tucson, AZ
    Posts
    6,881
    Specs:
    Way... way too many specs to list.
    Nope they're not alone, and smoke can damage IC's. We even terminate warranty agreements for halon dumps
    mike
    This machine kills fascists
    Got # ? phear the command line!

  6. #6


    Member Since
    Nov 22, 2009
    Posts
    3
    No more Mac
    The warranty state nothing about this.
    I won't take advice purchasing this again.
    I the other company's have a policy like this there is nothing i can do about it except ask for a reduction becase there will be no warrenty. I bought these thing because they are suppose to be a little future proof as they don't advace as fast as an IBM.

    At least with the IBM I can afford to replace it with a new computer.

  7. #7

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,541
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    You're getting all hyped up about nothing. You've only "read" about this? Not actually asked for any warranty service? Or had any warranty issues? Let's see how you feel 5 years from now when these machines are still performing the same tasks with the same efficiency as they are today.

    No company warranties their products against failure that has been caused by some external source. Ex. you dropped it, spilled water in it, etc. Unless that is you purchase an insurance policy that covers accidental damage. They can't.

    Besides which, if as you say, your office air is filtered and monitored, you would not have any contamination of your computers, and therefore have nothing to worry about. You will simply call for any warranty work that needs to be done (if in fact you ever even need it) and let them show that it was caused by something they do not cover.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  8. #8


    Member Since
    Nov 22, 2009
    Posts
    3
    Reading all the documentation
    Searching all the information I did find this.

    You also agree that you will not use these products for ....
    the development, design manufacture or production of
    missiles, or nuclear, chemical or biological weapons.

    From the actual iTunes End User License Agreement

    I dont need for smoke to get into it, i can create it with itunes

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