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  1. #1


    Member Since
    May 09, 2008
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    How can Apple customer service be closed?
    I mean come on Apple, you are a multi billion dollar company - dont you think you can have someone by a phone on a saturday afternoon to help me with my bluetooth? Tisk Tisk.

  2. #2

    Dysfunction's Avatar
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    well, they could simply migrate their CS to India.
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  3. #3


    Member Since
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    Quote Originally Posted by Dysfunction View Post
    well, they could simply migrate their CS to India.
    indians gotta eat too right?

  4. #4

    Dysfunction's Avatar
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    sure, but I prefer US based support. I have to deal with foreign helpdesk support at work often enough. Besides, sooner or later we all have to be able to have jobs


    Indians work for a very VERY small fraction of what Americans do, so they could have 24/7/365 support and save tons of cash that way.
    mike
    This machine kills fascists
    Got # ? phear the command line!

  5. #5

    Eric559's Avatar
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    Quote Originally Posted by icapture View Post
    I mean come on Apple, you are a multi billion dollar company - dont you think you can have someone by a phone on a saturday afternoon to help me with my bluetooth? Tisk Tisk.
    You should do it then.
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  6. #6

    vansmith's Avatar
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    Quote Originally Posted by Dysfunction View Post
    Indians work for a very VERY small fraction of what Americans do, so they could have 24/7/365 support and save tons of cash that way.
    Except for the ethical implications of moving overseas and paying people unjustifiably low wages .

    Closed on a Saturday? They are people too and generally people like to have some time off in a week. They aren't robots. Would you like to work 24/7/365?
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  7. #7

    EGGO's Avatar
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    Quote Originally Posted by vansmith View Post
    Except for the ethical implications of moving overseas and paying people unjustifiably low wages .

    Closed on a Saturday? They are people too and generally people like to have some time off in a week. They aren't robots. Would you like to work 24/7/365?
    Maybe we can tell retail stores this...or...like them, have people that work on the weekend but have free days on other days of the week.

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