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Schweb's Lounge Forum for general conversation, chit chat, or most topics that don't fit in another forum.

How can Apple customer service be closed?


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icapture

 
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I mean come on Apple, you are a multi billion dollar company - dont you think you can have someone by a phone on a saturday afternoon to help me with my bluetooth? Tisk Tisk.
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Dysfunction

 
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well, they could simply migrate their CS to India.

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icapture

 
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Quote:
Originally Posted by Dysfunction View Post
well, they could simply migrate their CS to India.
indians gotta eat too right?
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sure, but I prefer US based support. I have to deal with foreign helpdesk support at work often enough. Besides, sooner or later we all have to be able to have jobs


Indians work for a very VERY small fraction of what Americans do, so they could have 24/7/365 support and save tons of cash that way.

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Quote:
Originally Posted by icapture View Post
I mean come on Apple, you are a multi billion dollar company - dont you think you can have someone by a phone on a saturday afternoon to help me with my bluetooth? Tisk Tisk.
You should do it then.

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Indians work for a very VERY small fraction of what Americans do, so they could have 24/7/365 support and save tons of cash that way.
Except for the ethical implications of moving overseas and paying people unjustifiably low wages .

Closed on a Saturday? They are people too and generally people like to have some time off in a week. They aren't robots. Would you like to work 24/7/365?

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Except for the ethical implications of moving overseas and paying people unjustifiably low wages .

Closed on a Saturday? They are people too and generally people like to have some time off in a week. They aren't robots. Would you like to work 24/7/365?
Maybe we can tell retail stores this...or...like them, have people that work on the weekend but have free days on other days of the week.


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