New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Schweb's Lounge Forum for general conversation, chit chat, or most topics that don't fit in another forum.

My story with Applecare and my Apple Store


Post Reply New Thread Subscribe

 
Thread Tools
kaybee

 
Member Since: Oct 15, 2008
Location: Vancouver BC
Posts: 14
kaybee is on a distinguished road

kaybee is offline
Thank you Apple.

My journey started out last Friday, when i experienced screen banding on my early 08 Macbook Pro. I booked an appointment for the next day. I take it in and show them the banding issues and they took it in for repairs.

After 4 days waiting for a replacement screen to come in, i get a call yesterday to pick it up.

I go today to pickup up my laptop and i test it out in the store. I noticed that the back light on the screen was not working. So they took it in again, and i was really frustrated at not having a laptop for a week because i really needed it for school. I remained calm and talked nicely to the employee.

I get a call about 30 minutes ago saying that they could not fix the issue. They tried replacing the screen again, logic board etc. Nothing fixed the issue.

AND THEY ARE REPLACING IT WITH A UNIBODY MACBOOK PRO.

I am going to pick it up tomorrow morning as they are doing data migration to the new laptop.

I LOVE YOU APPLE
QUOTE Thanks
dtx

 
Member Since: Jan 09, 2009
Location: calgary
Posts: 43
dtx is an unknown at this point
Mac Specs: Aluminum MB, 2.0, 2gb ram, 320gb hdd

dtx is offline
awesome story and great experience! make me that much happier that I choose to get the $300 AppleCare!

Awesome job Apple!

-----
DTx
Aluminum MacBook 2.0GHz
2GB RAM\320GB HDD
QUOTE Thanks
Kash

 
Kash's Avatar
 
Member Since: Dec 03, 2006
Location: Irvine, CA
Posts: 9,385
Kash has a brilliant futureKash has a brilliant futureKash has a brilliant futureKash has a brilliant futureKash has a brilliant futureKash has a brilliant futureKash has a brilliant futureKash has a brilliant futureKash has a brilliant futureKash has a brilliant futureKash has a brilliant future
Mac Specs: Black Macbook C2D 2GHz 3GB RAM 250GB HD iPhone 4 iPad 3G

Kash is offline
I need something like this to happen to my Macbook before AppleCare runs out so that I can get the aluminum Macbook...


June 2007
July 2009
QUOTE Thanks
Davidk02

 
Davidk02's Avatar
 
Member Since: Oct 29, 2008
Location: Stockton Ca.
Posts: 148
Davidk02 is on a distinguished road
Mac Specs: Macbook, Mac Mini, 2 Classic Ipod's, and an old Imac

Davidk02 is offline
I wasn't to optimistic when the story first started, but sounds like in the end, as with most Mac stories, there was a happy ending.
QUOTE Thanks
Discerptor

 
Discerptor's Avatar
 
Member Since: Aug 02, 2005
Posts: 1,229
Discerptor is a name known to allDiscerptor is a name known to allDiscerptor is a name known to allDiscerptor is a name known to allDiscerptor is a name known to allDiscerptor is a name known to allDiscerptor is a name known to all
Mac Specs: 2.6GHz Core i7 15" MacBook Pro - 8GB DDR3 SDRAM - 750GB 7200 RPM HDD - GeForce 650M GT 1GB VRAM

Discerptor is offline
As similar thing happened to me earlier this year with my PowerBook G4. The three-year technology bump was pretty nice.
QUOTE Thanks
kaybee

 
Member Since: Oct 15, 2008
Location: Vancouver BC
Posts: 14
kaybee is on a distinguished road

kaybee is offline
I just got back from the apple store, and i love my new laptop lol.

I don't know if this is a mistake or not, but they gave me the one with a 2.53 processor, 4 gig ddr3 ram, and a 320 gb hd. I had a 2.4 ghz with 2 gig ddr2 ram and 250 gb HD.

Looks like they upgraded it for me because they still have the other model available in Unibody

Im a happy camper no mater what, i love you apple.
QUOTE Thanks
kaybee

 
Member Since: Oct 15, 2008
Location: Vancouver BC
Posts: 14
kaybee is on a distinguished road

kaybee is offline
I am really liking the unibody more than my early 08 model

I notice the speed bump and the more ram

THANK YOU APPLE
QUOTE Thanks
dabears34

 
dabears34's Avatar
 
Member Since: Jul 17, 2008
Location: Columbus, OH
Posts: 410
dabears34 is on a distinguished road
Mac Specs: Macbook 2.4 GHZ, 2G Ram, 160 GB HD| iPhone 4

dabears34 is offline
Wow thats awesome kaybee! I bet the next time you buy a Mac you get Apple care again
QUOTE Thanks
cwa107

 
cwa107's Avatar
 
Member Since: Dec 20, 2006
Location: Middletown, Pennsylvania
Posts: 26,500
cwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond repute
Mac Specs: 15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD

cwa107 is offline
Very nice! Congrats!

Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!
QUOTE Thanks

Post Reply New Thread Subscribe


« GPS Question | Looking to buy clothes online. »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

All times are GMT -4. The time now is 09:13 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?