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Schweb's Lounge Forum for general conversation, chit chat, or most topics that don't fit in another forum.

Great customer service at Apple Store

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Member Since: Nov 29, 2008
Location: Texas
Posts: 49
dinkjs is on a distinguished road
Mac Specs: Macbook 13.3" 2.4 Ghz Stock

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To me this is great because I am brand new to Apple

Just bought iWork 08 last week....the same day they announced iWork 09...wasn't to happy but oh today I was in the Apple store doing a one to one and told the girl helping me about me buying 08 and she told me to ask for a manager...well after a one to one I talked to another associate and he said "Oh sure just bring back your 08 and we will do a even retail exchange with no extra charge to you" He said since they never know when they have new product out they do this for people who buy things within 30 days of something new being released..

For everyone that is used to Apple service and know this great...but for someone who is new like myself appreciates these things a million times more and wants to stay with this company a million times more
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Member Since: Dec 20, 2006
Location: Lake Mary, Florida
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Mac Specs: 15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD

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Cool, thanks for sharing.

Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!
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Member Since: Jan 09, 2009
Location: calgary
Posts: 43
dtx is an unknown at this point
Mac Specs: Aluminum MB, 2.0, 2gb ram, 320gb hdd

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great experience! Makes me glad I made the jump to Apple!
I just bought my macbook last week and I asked about iLife upgrade when it ships shortly. They told me to come back when it's in stores, and they'll upgrade me for free!
Awesome service from an awesome company!

Aluminum MacBook 2.0GHz
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Member Since: Jul 14, 2008
Location: Scotland, UK
Posts: 675
martyp is a jewel in the roughmartyp is a jewel in the rough
Mac Specs: nMP 6-core/32Gb/D700/512Gb: rMBP 15" 2.3GHz/16Gb/512Gb: iPhone 6 128Gb: iPad Air 2 128Gb: NEC PA322U

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Wow. That is really good of them, I wonder if I'll be able to get iLife 09 for free with my Mac Pro. Ordered it yestarday with iLife 08.

I had excellent an excellent experience with there support - replacement product arrived next day over the new year period. In a crazy way that made me just upgrade to the Mac Pro, I know I'm never going back to a PC now.
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