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Thread: Good Experience

  1. #1

    KB3GZW's Avatar
    Member Since
    Dec 23, 2006
    Location
    Lehigh Valley, Pa
    Posts
    342
    Specs:
    2.53 GHz MBP, 4 GB RAM, 320 GB HDD
    Good Experience
    I had another good experience at the Apple Store again. My Macbook had two pieces of plastic break off the bottom of the palm rests. It was dues to how the pieces fit together. Apparently the top panels includes the keyboard and trackpad all in one part. There is a little lip that hangs over the bottom chassis, this is the part that broke off. I went to the Apple store last night and they said they would replace it for free. I got a call this morning before I even woke up from them telling me it was done and I could pick it up. I looked of the repair sheet, it said that it would have cost me $224.06. If I would have had to pay for it, I would have gotten the part from Ifixit and done it myself, but I believe that they have had problems with the plastics on this generation of Macbook before. So in the end I had a good experience and it just reassures my love for Apple products and support.

    With that said, I ordered myself a new MBP the other night. 2.54 ghz processor, 4 gigs RAM, 320 gig HDD. Its going to be AWESOME!
    I Love Free Software.
    Ext. Storage: 500GB MyBook Pro, 1TB MyBook Studio
    iPod: 120 GB Classic - Phone : Treo 800w
    TWITTER Follow Me

  2. #2

    avtraino's Avatar
    Member Since
    Dec 21, 2008
    Location
    VA
    Posts
    41
    Specs:
    Powermac G4 Dual 1Ghz 1.5GB RAM 160GB HDD 10.5 Leopard
    What kind of support did you have?

    Was it covered by Apple Care?

  3. #3

    KB3GZW's Avatar
    Member Since
    Dec 23, 2006
    Location
    Lehigh Valley, Pa
    Posts
    342
    Specs:
    2.53 GHz MBP, 4 GB RAM, 320 GB HDD
    I only had the original warranty on this, I never bought Apple Care. My MB is a year and a half old so it is out of warranty, the genius told me that it would be covered anyway.
    I Love Free Software.
    Ext. Storage: 500GB MyBook Pro, 1TB MyBook Studio
    iPod: 120 GB Classic - Phone : Treo 800w
    TWITTER Follow Me

  4. #4

    dabears34's Avatar
    Member Since
    Jul 17, 2008
    Location
    Columbus, OH
    Posts
    410
    Specs:
    Macbook 2.4 GHZ, 2G Ram, 160 GB HD| iPhone 4
    Im a big fan of people and company's going above and beyond. Thats pretty sweet, that new MBP sounds exciting.

  5. #5

    KB3GZW's Avatar
    Member Since
    Dec 23, 2006
    Location
    Lehigh Valley, Pa
    Posts
    342
    Specs:
    2.53 GHz MBP, 4 GB RAM, 320 GB HDD
    Me too dude. I wish more of them would be this willing.
    I Love Free Software.
    Ext. Storage: 500GB MyBook Pro, 1TB MyBook Studio
    iPod: 120 GB Classic - Phone : Treo 800w
    TWITTER Follow Me

  6. #6

    KB3GZW's Avatar
    Member Since
    Dec 23, 2006
    Location
    Lehigh Valley, Pa
    Posts
    342
    Specs:
    2.53 GHz MBP, 4 GB RAM, 320 GB HDD
    I got my Macbook Pro today, and I LOVE it. Its so snappy and awesome.
    I Love Free Software.
    Ext. Storage: 500GB MyBook Pro, 1TB MyBook Studio
    iPod: 120 GB Classic - Phone : Treo 800w
    TWITTER Follow Me

  7. #7

    jhawk2's Avatar
    Member Since
    Jun 13, 2008
    Location
    Michigan
    Posts
    149
    Specs:
    iPod touch 32gb first gen. MacBook, iBook G4 and a broken PowerBook G4 15"
    Sweet! The new version or the older version?
    Don't write a check with your mouth your butt can't cash!

  8. #8

    KB3GZW's Avatar
    Member Since
    Dec 23, 2006
    Location
    Lehigh Valley, Pa
    Posts
    342
    Specs:
    2.53 GHz MBP, 4 GB RAM, 320 GB HDD
    Its the new 2.53 GHz, 4 GB RAM, 320 gig HDD. It does take a little getting used to with the new trackpad though, I like it.
    I Love Free Software.
    Ext. Storage: 500GB MyBook Pro, 1TB MyBook Studio
    iPod: 120 GB Classic - Phone : Treo 800w
    TWITTER Follow Me

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