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KB3GZW

 
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Member Since: Dec 23, 2006
Location: Lehigh Valley, Pa
Posts: 342
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Mac Specs: 2.53 GHz MBP, 4 GB RAM, 320 GB HDD

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I had another good experience at the Apple Store again. My Macbook had two pieces of plastic break off the bottom of the palm rests. It was dues to how the pieces fit together. Apparently the top panels includes the keyboard and trackpad all in one part. There is a little lip that hangs over the bottom chassis, this is the part that broke off. I went to the Apple store last night and they said they would replace it for free. I got a call this morning before I even woke up from them telling me it was done and I could pick it up. I looked of the repair sheet, it said that it would have cost me $224.06. If I would have had to pay for it, I would have gotten the part from Ifixit and done it myself, but I believe that they have had problems with the plastics on this generation of Macbook before. So in the end I had a good experience and it just reassures my love for Apple products and support.

With that said, I ordered myself a new MBP the other night. 2.54 ghz processor, 4 gigs RAM, 320 gig HDD. Its going to be AWESOME!

I Love Free Software.
Ext. Storage: 500GB MyBook Pro, 1TB MyBook Studio
iPod: 120 GB Classic - Phone : Treo 800w
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avtraino

 
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Member Since: Dec 21, 2008
Location: VA
Posts: 41
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Mac Specs: Powermac G4 Dual 1Ghz 1.5GB RAM 160GB HDD 10.5 Leopard

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What kind of support did you have?

Was it covered by Apple Care?
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KB3GZW

 
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Member Since: Dec 23, 2006
Location: Lehigh Valley, Pa
Posts: 342
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Mac Specs: 2.53 GHz MBP, 4 GB RAM, 320 GB HDD

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I only had the original warranty on this, I never bought Apple Care. My MB is a year and a half old so it is out of warranty, the genius told me that it would be covered anyway.

I Love Free Software.
Ext. Storage: 500GB MyBook Pro, 1TB MyBook Studio
iPod: 120 GB Classic - Phone : Treo 800w
TWITTER Follow Me
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dabears34

 
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Member Since: Jul 17, 2008
Location: Columbus, OH
Posts: 410
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Mac Specs: Macbook 2.4 GHZ, 2G Ram, 160 GB HD| iPhone 4

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Im a big fan of people and company's going above and beyond. Thats pretty sweet, that new MBP sounds exciting.
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KB3GZW

 
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Member Since: Dec 23, 2006
Location: Lehigh Valley, Pa
Posts: 342
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Mac Specs: 2.53 GHz MBP, 4 GB RAM, 320 GB HDD

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Me too dude. I wish more of them would be this willing.

I Love Free Software.
Ext. Storage: 500GB MyBook Pro, 1TB MyBook Studio
iPod: 120 GB Classic - Phone : Treo 800w
TWITTER Follow Me
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KB3GZW

 
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Member Since: Dec 23, 2006
Location: Lehigh Valley, Pa
Posts: 342
KB3GZW is on a distinguished road
Mac Specs: 2.53 GHz MBP, 4 GB RAM, 320 GB HDD

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I got my Macbook Pro today, and I LOVE it. Its so snappy and awesome.

I Love Free Software.
Ext. Storage: 500GB MyBook Pro, 1TB MyBook Studio
iPod: 120 GB Classic - Phone : Treo 800w
TWITTER Follow Me
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jhawk2

 
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Member Since: Jun 13, 2008
Location: Michigan
Posts: 149
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Mac Specs: iPod touch 32gb first gen. MacBook, iBook G4 and a broken PowerBook G4 15"

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Sweet! The new version or the older version?

Don't write a check with your mouth your butt can't cash!
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KB3GZW

 
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Member Since: Dec 23, 2006
Location: Lehigh Valley, Pa
Posts: 342
KB3GZW is on a distinguished road
Mac Specs: 2.53 GHz MBP, 4 GB RAM, 320 GB HDD

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Its the new 2.53 GHz, 4 GB RAM, 320 gig HDD. It does take a little getting used to with the new trackpad though, I like it.

I Love Free Software.
Ext. Storage: 500GB MyBook Pro, 1TB MyBook Studio
iPod: 120 GB Classic - Phone : Treo 800w
TWITTER Follow Me
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