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  1. #1

    macgig's Avatar
    Member Since
    Mar 15, 2006
    Posts
    630
    Specs:
    20" 2007 Aluminum iMac 2.0 Ghz | 4 GB ram | 10.11.5
    Thumbs down anyone do business with hellen books on amazon.com?
    I think i'm getting ripped off.

    I bought a mac osx training series book to study for my upcoming 10.4 help desk certification.... after a few days using the book, it literally fell apart. pages coming out of it.

    per hellen books instructions, I returned the book. postal tracking says they got the book this past tuesday... so I should of been credited the $26.00 they owe me but have NOT.

    the last two emails iv'e sent they ignored me. No answer.



    HELLEN BOOKS
    224 NE 33RD ST
    OAKLAND PARK, FL 33334

    hellenbooks@gmail.com



    If they do refund the $, I will edit this post accordingly.

    having trouble finding someone at amazon to contact. if you have a phone or link do let me know so i can report it.

  2. #2

    Eric559's Avatar
    Member Since
    Jul 18, 2007
    Location
    Central California
    Posts
    3,185
    Specs:
    2.16GHz C2D MacBook w/ 2GB RAM & 120GB HD. HTC Droid Incredible.

  3. #3

    macgig's Avatar
    Member Since
    Mar 15, 2006
    Posts
    630
    Specs:
    20" 2007 Aluminum iMac 2.0 Ghz | 4 GB ram | 10.11.5
    cool thank you

  4. #4

    Eric559's Avatar
    Member Since
    Jul 18, 2007
    Location
    Central California
    Posts
    3,185
    Specs:
    2.16GHz C2D MacBook w/ 2GB RAM & 120GB HD. HTC Droid Incredible.
    Quote Originally Posted by macgig View Post
    cool thank you
    No problem. Let me know how it turns out.

  5. #5

    macgig's Avatar
    Member Since
    Mar 15, 2006
    Posts
    630
    Specs:
    20" 2007 Aluminum iMac 2.0 Ghz | 4 GB ram | 10.11.5
    they emailed me today. refund has been started.

    not sure why it took so long to answer email.

    a tip for those selling stuff online... check and reply to email at least once a day...

    when I buy something and email someone about it, if I don't get a reply in a day, I start thinking that perhaps i've been scammed?

    not a good feeling from a buyers viewpoint. not a good way to get repeat customers.

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