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Thread: anyone do business with hellen books on amazon.com?

  1. #1

    macgig's Avatar
    Member Since
    Mar 15, 2006
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    797
    Thumbs down anyone do business with hellen books on amazon.com?
    I think i'm getting ripped off.

    I bought a mac osx training series book to study for my upcoming 10.4 help desk certification.... after a few days using the book, it literally fell apart. pages coming out of it.

    per hellen books instructions, I returned the book. postal tracking says they got the book this past tuesday... so I should of been credited the $26.00 they owe me but have NOT.

    the last two emails iv'e sent they ignored me. No answer.



    HELLEN BOOKS
    224 NE 33RD ST
    OAKLAND PARK, FL 33334

    hellenbooks@gmail.com



    If they do refund the $, I will edit this post accordingly.

    having trouble finding someone at amazon to contact. if you have a phone or link do let me know so i can report it.

  2. #2

    Eric559's Avatar
    Member Since
    Jul 18, 2007
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    Central California
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  3. #3

    macgig's Avatar
    Member Since
    Mar 15, 2006
    Posts
    797
    cool thank you

  4. #4

    Eric559's Avatar
    Member Since
    Jul 18, 2007
    Location
    Central California
    Posts
    3,185
    Quote Originally Posted by macgig View Post
    cool thank you
    No problem. Let me know how it turns out.

  5. #5

    macgig's Avatar
    Member Since
    Mar 15, 2006
    Posts
    797
    they emailed me today. refund has been started.

    not sure why it took so long to answer email.

    a tip for those selling stuff online... check and reply to email at least once a day...

    when I buy something and email someone about it, if I don't get a reply in a day, I start thinking that perhaps i've been scammed?

    not a good feeling from a buyers viewpoint. not a good way to get repeat customers.

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