New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Schweb's Lounge Forum for general conversation, chit chat, or most topics that don't fit in another forum.

View Poll Results:
0 0%
Voters: 0. You may not vote on this poll

MarkSpace Inc and SyncTogether


Post Reply New Thread Subscribe

 
Thread Tools
rogera

 
Member Since: Mar 13, 2008
Posts: 1
rogera is on a distinguished road

rogera is offline
Hi everyone,

This is just the place to vent my spleen. I am posting this so that all of you may be aware of what to expect service-wise from this company.

Yesterday, I downloaded a demo version of an application called "SyncTogether" from a company called Mark/Space Inc. It was my intention to purchase this product if the demo did what it was supposed to do.

When I tried to launch the app, it failed to do so. Thinking that there may be a conflict with another app, I shut down my Mac and restarted so that only the Finder was open. SyncTogether still failed to open so, after going through their support pages and finding nothing that even remotely dealt with this problem, I sent a request to their Customer Sales & service for some advice on how to get started with their app. I got the following response"

Quote

Hello

Since you are on a trial, the support is limited.
Feel free to access our KB and Forums for additional
information.

https://support.markspace.com/index....4&pcid=0&nav=0

http://forums.markspace.com/
Please let me know if I can be of any further assistance to you. Have a great day.

Best regards,

La'Keith
Mark/Space Inc.
Sales Representative

Unquote.


Presumably this company posts a demo on their website so that potential customers can try it before deciding to buy. If the product won't open and their staff refuse to offer help and advice, what is the point of having a demo on their web page? A really great example of caveat emptor.

Hope you all have a great day.

Roger
QUOTE Thanks

Post Reply New Thread Subscribe


« Apple DVD Player install prob | Soooooooo sick of the snow! »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

All times are GMT -4. The time now is 05:33 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?