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  1. #1


    Member Since
    Apr 29, 2007
    Posts
    8
    macbook trackpad and keyboard wont work - bootcamp xp
    I've just installed windows xp through boot camp onto my macbook pro, everything went fine untill i installed the drivers cd and now my trackpad and keyboard wont work, I've heard others with this problem but can't find a fix. can I repair windows or reinstall?
    I just dont know how to uninstall windows, I cant boot windows, it opens but then cant do anything.
    Any suggestions?

  2. #2


    Member Since
    Oct 27, 2005
    Posts
    4,702
    Quote Originally Posted by karah View Post
    I've just installed windows xp through boot camp onto my macbook pro, everything went fine untill i installed the drivers cd and now my trackpad and keyboard wont work, I've heard others with this problem but can't find a fix. can I repair windows or reinstall?
    I just dont know how to uninstall windows, I cant boot windows, it opens but then cant do anything.
    Any suggestions?
    Hi karah,

    I did a bit or research on this issue and found a couple of things for you. The first is to follow the steps below:

    1] while rebooting into windows hold down the F8 key.
    2] when the options are presented choose "last known working settings..." or similar
    3] you will then get back to your pre-driver update but at least you will have a stable windows back up and runnning


    Here is a solution from someone who had trackpad/keyboard issues like you and although their situation may have been totally different to yours I'm posting it anyway, just on the off chance:

    I was a fresh install of Boot Camp/XP. As I installed the Apple drivers, it crashed. Not unusual for Windows so I simply rebooted. I got check disk errors on XP restart (not good but considering the crash not unusual). After the restart, the keyboard and mouse/track pad would not function at all.

    I sat back and tried to think about what happened. I realized I had taken a shortcut. I read that you can extract the Apple drivers and not actually burn/waste a CD. I had simply copied those drivers from my Mac to my FAT32 XP drive.

    I went back, reformatted and reinstalled XP this time using a true CD to load the Apple drivers and everything went perfectly.

  3. #3


    Member Since
    Apr 29, 2007
    Posts
    8
    thanx, but I've tried going back to my "last known working settings" but I just have the same problem, it goes back to the same version.

    I did use a cd, so thats not the problem either

    what would happen if I reinstalled windows and just didn't load the drivers?

  4. #4


    Member Since
    Apr 29, 2007
    Posts
    8
    Ok so now I have no idea what to do.
    I tried repairing XP, then reinstalled XP, it worked a couple times, but on about my 4th swap between OS's windows just wouldn't load, froze, went through some checks and then froze again. Now I cant get into the windows partition at all.

    This is completely ridiculous, think it's time to give up!

  5. #5

    Aptmunich's Avatar
    Member Since
    Mar 09, 2004
    Location
    Munich
    Posts
    9,073
    Specs:
    Aluminium Macbook 2.4 Ghz 4GB RAM, SSD 24" Samsung Display, iPhone 4, iPad 2
    I had this problem as well..

    The first time I solved it by simply doing a clean bootcamp install and then manually installing all the components on the CD EXCEPT the keyboard and trackpad drivers.

    I recently reinstalled bootcamp and ran into the exact same issue. This time I repaired my windows XP installation and everything still seems to be working perfectly except it "forgets" my bluetooth keyboard pairing every time I reboot...

    Oh well!

  6. #6


    Member Since
    May 03, 2007
    Posts
    1
    Solution that works
    Ok, I had the same problem... installed windows xp pro sp2 exactly according to boot camp instructions... ran and installed the drivers off the mac drivers CD burned before doing anything, and it caused my macbook pro's keyboard and trackpad to stop working. fiddled around with this for a while to get it to finally work. if you go to control panel > add or remove programs, scroll down to the list of 'Windows Driver Package,' you need to remove/uninstall the three things: 2 of those entries say something like (aat***), which i can't tell you exactly how it's spelled because I got rid of them, and the third is something that says keymedia. One of the three says mouse, if that helps. You're basically uninstalling the keyboard, trackpad, and mouse drivers, and voila! everything works now. Trackpad and keyboard. It's perfect and doesn't affect anything else. So frustrating, but finally stumbled upon fixing it.

    btw: plug in at least a usb mouse to carry this out. might be obvious, but probably should point it out.

  7. #7


    Member Since
    Oct 17, 2007
    Posts
    1
    Talking Great advice!
    Quote Originally Posted by pranzo View Post
    Ok, I had the same problem... installed windows xp pro sp2 exactly according to boot camp instructions... ran and installed the drivers off the mac drivers CD burned before doing anything, and it caused my macbook pro's keyboard and trackpad to stop working. fiddled around with this for a while to get it to finally work. if you go to control panel > add or remove programs, scroll down to the list of 'Windows Driver Package,' you need to remove/uninstall the three things: 2 of those entries say something like (aat***), which i can't tell you exactly how it's spelled because I got rid of them, and the third is something that says keymedia. One of the three says mouse, if that helps. You're basically uninstalling the keyboard, trackpad, and mouse drivers, and voila! everything works now. Trackpad and keyboard. It's perfect and doesn't affect anything else. So frustrating, but finally stumbled upon fixing it.

    btw: plug in at least a usb mouse to carry this out. might be obvious, but probably should point it out.
    EUREKA! Thanks for the tip!

    My keyboard was working in Boot Camp XP 1.4, but not my trackpad. I kept trying to install the drivers from the Boot Camp Drivers CD, but the Device Manager kept saying the trackpad still had a problem and could not start.

    Based on your advice above, I removed the 'Windows Driver Package' for the trackpad, rebooted, and then installed this trackpad driver from makel.org. And voila! My trackpad is back!

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