04-11-2004, 07:36 PM

Yesterday, I upgraded my iMac 333MHz Ram from 96 to 512. It installed correctly. Today, I upgraded OS from 8.6 to 9.2.1 to 9.2.2. Overall, it seems to run well. However, somewhere in the process of confidently pushing buttons, I messed up, so on my Outlook Express (5.0.2f35 per Apple Sys. Prof.) I show no emails having been carried over from the old O.E. (4.0.1). I may have messed up in the Identities area. Tried in the Import under File but it doesnt seem to the be answer. I am still as dumb as dirt about Macs, so any advice would be helpful. My old email file has a lot of stuff I am saving. I know it exists, but cannot find the sucker.....thanks. Hank

04-11-2004, 08:01 PM

Being an OS X user I'm not familiar - but I looked around and found this help desk info. Maybe if you select the account name you used in OE4.x you may find what you're looking for

04-12-2004, 10:05 AM

The Identities folder is where the email is stored. If you caused it to be overwritten, then you are out of luck. But, if the system updated from version 4 to 5, I would think that the old Identities (or Main Identity) folder would still be on your drive.

Have you done a search for "Database". That is what it is called in Entourage and I believe it is named the same in Outlook Express.

Good Luck.

04-12-2004, 10:25 AM

Unless you moved it your e-mail is stored in the indentities folder inside the Outlook Express folder. They are not stored as individual messages but within the database file (as mentioned above). OE 4 and 5 use the same format so there is no issue there.

Use Sherlock to search your hard disk for the identities folder. If you can find the OE 4 identities folder you should be able to drag the entire folder into the OE 5 folder. When you open OE 5 it will search the database files in that folder and list all accounts available. Then you'll be able to pick up your e-mail account(s) from where you left it.

If the OE 4 file has been overwritten then you may be able to get it back with a file recovery utility like Norton.

Badger

04-12-2004, 09:55 PM

Have gone through everything and cannot find a single reference to 8.6 IE and OE with email. I think I overwrote, blacked out or unknowingly shredded the whole mess....BUT, on the good side, I upgraded my OS from 8.6 to 9.2 up to 10.2 today, and everything is working...A big book on OS X (MacOSX Jaguar from Osborne)arrived this afternoon by mail. Purchased used from Amazon, but in brand-new condition. I expect to shoot "expert" in a few weeks! Or maybe not...

Thanks for suggestions and guidance...

Hank