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Running Windows (or anything else) on your Mac Discussion of Classic or running Windows, Linux and other OSes on the Mac.

Bluetooth issues windows 7 MBPr


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khcrazy10

 
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Member Since: Apr 04, 2013
Location: Canada
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Mac Specs: Macbook Pro Retina 15" 2.7 GHz Intel Core i7 with 16 GB DDR3 Ram running OS X 10.8.4 Mountain Lion

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Okay so I had my bluetooth keyboard and mouse working just fine the other night. I remember windows doing some updates when I shut it down and the next time I started it up my mouse and keyboard no longer worked... I'm using a logitech mouse and the apple bluetooth wireless keyboard.

Here's what I've tried:

Attempting to re-set up the keyboard and mouse (windows can't seem to find either)
Seeing if it works in OS X Mountain Lion (which it does)
Changing the Batteries (since mountain lion said they were low)
Reinstalling the bluetooth driver in the boot camp drivers folder I got when I installed windows (it says Not Needed No device for update present)

So what can I do to get my mouse and keyboard working again?

Thanks
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chscag

 
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Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, Yosemite

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Try resetting both the PRAM and SMC.
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khcrazy10

 
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No luck! If I didn't know any better, I'd say the bluetooth card had entirely disappeared from the windows side of my mac o.0
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chscag

 
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Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, Yosemite

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It's been awhile since I've used Windows 7, so I may be a bit rusty here.... but see if you can open your hardware tree from Windows and have it scan for new hardware devices. If that doesn't work to pickup the BT controller, you might have to try a repair install.

Does the BT controller show up at all in the hardware tree? Sometimes the hardware will show up but will have an exclamation mark over it meaning it's not working or a driver is missing. Also, I wonder if the Windows updates you did have anything to do with the missing BT controller?
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