08-31-2013, 02:50 PM #1
Windows 7 Support Software Interruption Caused Corruption of Input Drivers
- Member Since
- Nov 07, 2010
Here's a predicament for you: After recently installing Windows 7 OEM x64 Home Premium on my family's 21.5" Late 2012 iMac, using Bootcamp, I manually initiated the installation of the "windows support software" while in the Win environment. By a somewhat careless mistake, I shutdown the computer mid-installation. Our bluetooth keyboard and trackpad, and apple USB keyboard no longer function within the Windows OS. I'm trying to avoid uninstalling windows, but haven't conceived of a way to remedy the situation. The aforementioned devices still function fine when OS X Mountain Lion is booted. Please help, and I will revere your courage.
08-31-2013, 03:07 PM #2
- Member Since
- Jan 23, 2008
- Fort Worth, Texas
- Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
If you created the Windows driver support USB flash drive (download from Apple via the Boot Camp instructions) you should be able to reinstall the drivers. However, without a working keyboard this is not possible. As a work around, you can try this:
Any wired USB keyboard can be used while in Windows.... so, if you have an older USB wired keyboard, even a Windows keyboard, it can be used to reinstall the drivers. Once the drivers are installed, your wireless BT keyboard and trackpad will then function.
Also, this thread was moved to the correct forum.
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