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  1. #1


    Member Since
    Jan 03, 2007
    Posts
    58
    can't find drive
    I have Windows 7 loaded on its own hard drive ans I have an LG blu-ray burner installed as a second optical drive.
    I works in the osx system, but will not show up in Windows. I try to install the firmware and it say no atapi drive found.
    Any solutions?
    Thanks

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    48,022
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    I'm assuming you mean that you have Windows 7 dual booting with OS X by using Boot Camp on your Mac's hard drive? If that's true, you will need a Windows 7 driver for the Blue Ray LG burner. That should have been installed when you installed the Windows 7 drivers that you downloaded from Apple. You did follow the boot camp instructions and download the drivers from Apple, right?

  3. #3


    Member Since
    Jan 03, 2007
    Posts
    58
    sorry, yes it is a dual boot.
    The Windows support software wouldn't download.
    I waited 3 hours and it and the progress bar was still stuck in the middle.

  4. #4

    mrplow's Avatar
    Member Since
    Oct 01, 2007
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    UK
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    27" iMac i7 (2011) 10.11, Mac Mini i5 (2014), iPhone6s, Apple Watch, iPad Air 2, New AppleTV (4?)
    Then you need to run the Bootcamp assistant again and try the download again. Once done you can cancel the assistant.
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  5. #5


    Member Since
    Jan 03, 2007
    Posts
    58
    I went to the Apple support site for Bootcamp and d/l and installed drivers, but I keep getting the message when I try to install the LG burner firmware that a valid atapi device can't be found.

  6. #6

    mrplow's Avatar
    Member Since
    Oct 01, 2007
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    UK
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    Specs:
    27" iMac i7 (2011) 10.11, Mac Mini i5 (2014), iPhone6s, Apple Watch, iPad Air 2, New AppleTV (4?)
    I wouldn't even consider updating a drives firmware before you have it detected correctly.

    1. Exactly which drive do you have?
    2. Once connected by USB can you see it in device manager?
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  7. #7


    Member Since
    Jan 03, 2007
    Posts
    58
    It's an internal LG WH14NS40 blu-ray burner and it doesn't show up in the device manager.

  8. #8


    Member Since
    Jan 03, 2007
    Posts
    58
    trying to d/l s/w again and get this: The Windows support software could not be saved to the selected folder.
    Tried different usb sticks and its still the same.

  9. #9

    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
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    6,842
    Specs:
    27" iMac i7 (2011) 10.11, Mac Mini i5 (2014), iPhone6s, Apple Watch, iPad Air 2, New AppleTV (4?)
    Hang on I thought you'd installed those drivers?
    I went to the Apple support site for Bootcamp and d/l and installed drivers
    And how is the internal drive connected? Which Mac do you have? How was the drive installed?

    The more information you can give about the full picture the easier it'll be to find a solution for you.
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  10. #10

    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
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    28,867
    Specs:
    iMac 2010 27" QuadI7 OSX10.11, iMac 2008 OSX10.11, MBP Late2011OSX10.11 , iPad Air, iPhone 3GS
    What model Mac do you own? This IS an Apple Macintosh computer correct? Not a PC with OSX?

    Also what version of OSX is installed?

  11. #11


    Member Since
    Jan 03, 2007
    Posts
    58
    I have an early 2008 Mac Pro.
    The blu-ray drive is installed in the second bay (lower) and connected to the ribbon cable that also feeds the SuperDrive. It powers off oneof the2 sata power connectors on the motherboard.
    I did install all the drivers from Apple's Bootcamp help page.
    I have the latest update of Lion installed.

  12. #12

    mrplow's Avatar
    Member Since
    Oct 01, 2007
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    27" iMac i7 (2011) 10.11, Mac Mini i5 (2014), iPhone6s, Apple Watch, iPad Air 2, New AppleTV (4?)
    It doesn't get power from the motherboard.
    As an experiment please disconnect the SuperDrive and connect the bluray using the cables that the SuperDrive was using.

    Can you also post a link to the drivers you downloaded.
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  13. #13


    Member Since
    Jan 03, 2007
    Posts
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    Sorry, but it does get power from the motherboard.
    The drive is a sata drive and the Superdrive is ide.
    Both drives work fine in osx environment.

  14. #14

    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
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    Specs:
    27" iMac i7 (2011) 10.11, Mac Mini i5 (2014), iPhone6s, Apple Watch, iPad Air 2, New AppleTV (4?)
    No, sorry that's the data cable.

    The power is a flat black connector about 1", the data cable about half that.

    Do you have the driver link?

    Even though they work ok in osx that doesn't mean they will in windows. It's either missing motherboard drivers or a hardware clash, hence the suggestion to disconnect the SuperDrive. That eliminates the hardware clash issue
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  15. #15


    Member Since
    Jan 03, 2007
    Posts
    58
    Sorry for my error.
    LG WH14NS40 Support: Find Manuals & Warranty Info | LG USA
    I'll pull the Superdrive when I get home.
    The drive was suggested by OWC.

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