New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

Start a Discussion

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Running Windows (or anything else) on your Mac Discussion of Classic or running Windows, Linux and other OSes on the Mac.

Toast is Toast

Post Reply New Thread Subscribe

Thread Tools
Posts: n/a

How about Sonic/Roxio paying up on their $20 update rebate? Hundreds are being screwed by this horrible PC loving outfit, including myself. My loyality has slipped below zero! Sell it back to someone who supports the Mac and has a customer service department, be professional!

Here is a major software company which I have supported by updates of Toast since version 3, they are now into version 7. They make a good product, but their customer service is nonexistent!
They promised a $20 rebate with an early upgrade. I then got two cards, one saying it was accepted and the other said I had submitted two entries, which I did not. I did not know their intent so I waited until the 10 long weeks passed. No payment happened, so I tried to write an email only to find that it's automated. They recommend you call long distance at your cost to Canada. When I finally figured that an email, although most difficult, was possible, I found their reply was not able to be answered, it's a no-reply address, real nice!
When I tried to go to their user forum to complain, I was silenced; locked out.
They said it would be sent, but now we are past the second deadline. I begin to call them liars by now, and worse.
This is not the way software companies should support their faithful, and I want my **** rebate!TOAST IS TOAST! :blind:
QUOTE Thanks

Post Reply New Thread Subscribe

« DVDxDVPro & HDVxDV (osx) serials | Outlook 98 »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread Starter
Last Post
Toast complexities-help! zzzuppp OS X - Apps and Games 2 08-01-2005 06:30 AM
Toast 6 and DVD burning questions kjellquist OS X - Apps and Games 3 07-19-2005 09:55 PM
Unexpected error encoding and burning avi file in toast titanium 6.1 ddietr99 Movies and Video 4 05-31-2005 11:13 PM
Toast and the Mac disagree sims158 Movies and Video 1 11-18-2004 10:09 AM
Help burning authored DVD in Toast 6 csabot Movies and Video 1 02-10-2004 01:23 PM

All times are GMT -4. The time now is 06:17 PM.

Powered by vBulletin
Copyright ©2000 - 2015, Jelsoft Enterprises Ltd.

Welcome to

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!

(4 digit year)

Already a member?