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Thread: No sound

  1. #1


    Member Since
    Sep 12, 2009
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    Specs:
    24" IMAC
    No sound
    I have an iMac that has Windows 7 installed as a partition. I'm having an issue with sound when Windows is running.

    When I use the Mac OS, everything's fine.

    When I use Parallels (newest version) to run windows programs, the sound is fine.

    However, when I use Boot Camp at start up and load windows, there's no sound available. Tried using sound through the control panel and even iTunes and no help.

    I'm sure it's a driver issue, but I'm not certain how to proceed.

    The external speakers are Logitech, but I cannot find their model number. They are essentially low price devices.

    Any assistance would be appreciated.

  2. #2

    vansmith's Avatar
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    Oct 19, 2008
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    Specs:
    2012 13" MBP (2.5 i5, 8GB)
    Have you installed the Windows drivers? If you're using a Mac with Lion (10.7) installed, take a look at page 8 here. If you're using Snow Leopard (10.6), take a look at page 11 here.
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  3. #3


    Member Since
    Sep 12, 2009
    Location
    Long Island, New York
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    199
    Specs:
    24" IMAC
    Quote Originally Posted by vansmith View Post
    Have you installed the Windows drivers? If you're using a Mac with Lion (10.7) installed, take a look at page 8 here. If you're using Snow Leopard (10.6), take a look at page 11 here.
    Have Snow Leopard. Tried as you stated using the information in the manual. When I ran the file "setup.exe" the following came up:

    Boot Camp x64 is unsupported on this computer model.

  4. #4

    Slydude's Avatar
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    Nov 15, 2009
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    Sylvester Roque Former Contributing Editor About This Particular Macintosh

    "Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling

  5. #5


    Member Since
    Sep 12, 2009
    Location
    Long Island, New York
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    Specs:
    24" IMAC
    Thanks
    Problem solved with the kind assistance. Thanks very much.

  6. #6

    Slydude's Avatar
    Member Since
    Nov 15, 2009
    Location
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    Specs:
    2.8 GHz MacBook Pro 10.11, 8 GB mem, iPhone 6+
    What was causing the problem? The answer might be of interest to others having similar problems.
    Sylvester Roque Former Contributing Editor About This Particular Macintosh

    "Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling

  7. #7


    Member Since
    Sep 12, 2009
    Location
    Long Island, New York
    Posts
    199
    Specs:
    24" IMAC
    Quote Originally Posted by Slydude View Post
    What was causing the problem? The answer might be of interest to others having similar problems.
    Followed the following:

    You can actually do the same thing without using the command line. Simply go to the directory on the DVD with the Bootcamp64.msi file. Right-click on this file and select "troubleshoot compatibility". Run through the wizard, have it apply its recommended settings, then run the file. The drivers should install just fine now.

    Not really sure what the problem was, but the above fixed it.

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