No sound

fireman0174 · fireman0174 #1 (**permalink**)

04-28-2012, 11:13 AM

I have an iMac that has Windows 7 installed as a partition. I'm having an issue with sound when Windows is running.

When I use the Mac OS, everything's fine.

When I use Parallels (newest version) to run windows programs, the sound is fine.

However, when I use Boot Camp at start up and load windows, there's no sound available. Tried using sound through the control panel and even iTunes and no help.

I'm sure it's a driver issue, but I'm not certain how to proceed.

The external speakers are Logitech, but I cannot find their model number. They are essentially low price devices.

Any assistance would be appreciated.

vansmith · vansmith #2 (**permalink**)

04-28-2012, 11:30 AM

Have you installed the Windows drivers? If you're using a Mac with Lion (10.7) installed, take a look at page 8 here. If you're using Snow Leopard (10.6), take a look at page 11 here.

fireman0174 · fireman0174 #3 (**permalink**)

04-28-2012, 01:09 PM

Quote:

Originally Posted by vansmith

Have you installed the Windows drivers? If you're using a Mac with Lion (10.7) installed, take a look at page 8 here. If you're using Snow Leopard (10.6), take a look at page 11 here.

Have Snow Leopard. Tried as you stated using the information in the manual. When I ran the file "setup.exe" the following came up:

Boot Camp x64 is unsupported on this computer model.

Slydude · Slydude #4 (**permalink**)

04-28-2012, 01:56 PM

Does this help at all? 10.6: A workaround for a Boot Camp x64 installation issue - Mac OS X Hints

fireman0174 · fireman0174 #5 (**permalink**)

04-29-2012, 06:33 AM

Problem solved with the kind assistance. Thanks very much.

Slydude · Slydude #6 (**permalink**)

04-29-2012, 12:05 PM

What was causing the problem? The answer might be of interest to others having similar problems.

fireman0174 · fireman0174 #7 (**permalink**)

05-02-2012, 04:23 AM

Quote:

Originally Posted by Slydude

What was causing the problem? The answer might be of interest to others having similar problems.

Followed the following:

You can actually do the same thing without using the command line. Simply go to the directory on the DVD with the Bootcamp64.msi file. Right-click on this file and select "troubleshoot compatibility". Run through the wizard, have it apply its recommended settings, then run the file. The drivers should install just fine now.

Not really sure what the problem was, but the above fixed it.

vansmith #2 (permalink)
Member Since: Oct 19, 2008 Location: Ottawa Posts: 15,302 Mac Specs: 2012 13" MBP (2.5 i5, 8GB)	04-28-2012, 11:30 AM Have you installed the Windows drivers? If you're using a Mac with Lion (10.7) installed, take a look at page 8 here. If you're using Snow Leopard (10.6), take a look at page 11 here. Important Links: Community Guidelines : Use the reputation system if you've been helped. M-F Blog :: Write for the blog :: M-F IRC Channel - Chats every Sunday at 8PM EST.
	QUOTE Thanks

Slydude #4 (permalink)
Member Since: Nov 15, 2009 Location: North Louisiana, USA Posts: 3,881 Mac Specs: 2.8 GHz MacBook Pro 10.8,3 8 GB mem, 2.66 GHz Mac Pro - Dead, iPhone 4	04-28-2012, 01:56 PM Does this help at all? 10.6: A workaround for a Boot Camp x64 installation issue - Mac OS X Hints Sylvester Roque Former Contributing Editor About This Particular Macintosh No matter what time it is where I am it's early morning somewhere in the world. At that hour of the morning follow my advice at your own risk. Anything sounds good before your first cup of coffee
	QUOTE Thanks

Slydude #6 (permalink)
Member Since: Nov 15, 2009 Location: North Louisiana, USA Posts: 3,881 Mac Specs: 2.8 GHz MacBook Pro 10.8,3 8 GB mem, 2.66 GHz Mac Pro - Dead, iPhone 4	04-29-2012, 12:05 PM What was causing the problem? The answer might be of interest to others having similar problems. Sylvester Roque Former Contributing Editor About This Particular Macintosh No matter what time it is where I am it's early morning somewhere in the world. At that hour of the morning follow my advice at your own risk. Anything sounds good before your first cup of coffee
	QUOTE Thanks

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fireman0174 #1 (permalink)
Member Since: Sep 12, 2009 Location: Long Island, New York Posts: 141 Mac Specs: 24" IMAC	04-28-2012, 11:13 AM I have an iMac that has Windows 7 installed as a partition. I'm having an issue with sound when Windows is running. When I use the Mac OS, everything's fine. When I use Parallels (newest version) to run windows programs, the sound is fine. However, when I use Boot Camp at start up and load windows, there's no sound available. Tried using sound through the control panel and even iTunes and no help. I'm sure it's a driver issue, but I'm not certain how to proceed. The external speakers are Logitech, but I cannot find their model number. They are essentially low price devices. Any assistance would be appreciated.
	QUOTE Thanks

fireman0174 #5 (permalink)
Member Since: Sep 12, 2009 Location: Long Island, New York Posts: 141 Mac Specs: 24" IMAC	04-29-2012, 06:33 AM Problem solved with the kind assistance. Thanks very much.
	QUOTE Thanks

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