09-24-2011, 12:12 PM

Hi Guys,
My first post here, I am running Windows 7 on Bootcamp and keep getting blue lines on the top of my screen, does anyone have any advice?
Thank you in advance.

09-24-2011, 01:37 PM

What do you mean by getting blue lines on the top of your screen? Can you include a picture, perhaps, or something that would clarify that? Thank you.

09-29-2011, 06:08 AM

These are the blue lines, they come and go!!

09-29-2011, 06:11 AM

That's weird. I have a distorted video card on my older MacBook Pro yet I never got that. Does it happen on Mac OS as well or just on Windows?

09-29-2011, 02:58 PM

Just on the Windows side, they come and go and are really annoying!!! Don't know what it is!!!

09-29-2011, 09:49 PM

Update your video drivers from within Windows 7. What you're experiencing is banding and that's usually caused by improper video drivers. We know the graphics chipset is OK because it runs fine in OS X.

10-05-2011, 04:30 AM

Originally Posted by chscag

Update your video drivers from within Windows 7. What you're experiencing is banding and that's usually caused by improper video drivers. We know the graphics chipset is OK because it runs fine in OS X.

Thank you for your reply, how would I do that? I am not so good with computers!

10-05-2011, 02:47 PM

If you tell us the year and model of your Mac, we can figure out which graphic chipset is installed and then direct you to a download site. In the meantime, however, use the Boot Camp control panel item in Windows 7 to run the Apple software update. The software update (has to be run from Windows) should download and install the latest drivers for you from Apple.

10-06-2011, 09:26 AM

My Mac was bought brand new, this year, it is a 2.8GHz intel core 17

10-06-2011, 01:46 PM

OK, thanks for posting back. The info you provided helps....

When you first ran the Boot Camp Assistant, it should have asked you to download a driver set from the Apple site and then burn it to a disk. Did you do that?

You have a late model Mac (so do I). Drivers are only available from Apple direct and of course the only version of Windows that can be installed is Windows 7. You need the driver set from Apple burned to a disk. Insert the disk while Windows 7 is running and it should install all the correct drivers for you automatically.

Let us know.

10-12-2011, 04:03 AM

Thank you so much for your advice, someone install Bootcamp for me and I don't recall a disk, however, am I able to get the driver set from Apple?
Thank you for your time.
Sue L

10-12-2011, 07:06 AM

Chscag already answered that question earlier. To quote him:

When you first ran the Boot Camp Assistant, it should have asked you to download a driver set from the Apple site and then burn it to a disk.

If you haven't done that, just insert your Mac OS DVD while running Windows, open it, and you'll find a Boot Camp folder which has a "setup" file inside it.

10-12-2011, 08:57 AM

Thank you so much for your help, I am getting there...
I have found the disc, run it, on the disc there are 3 options,
1, Remote install Mac os ox
2, DVD or CD Sharing
3, Bootcamp drivers.

I am running the Bootcamp drivers and it keeps saying " The installer encountered errors before Bootcamp could be configured, to retry these operations at a later date, please run the installer again".

When I re-run it, it just says the same!!!

10-12-2011, 01:55 PM

Are you running the disc from within Windows?

10-12-2011, 02:28 PM

Yes, opening Windows, then running the disc.