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cannot open excel


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Mr Ed

 
Member Since: Jun 22, 2010
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MS excel on Mac will not open. Pop up message reads "not enough memory"

What can I do for this problem? OS X, new Mac, cleared cache, rebooted still same problem.
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McBie

 
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Member Since: Apr 26, 2008
Location: Belgium
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Mac Specs: 2013 MBA 13" - OS X 10.10.1

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Please provide a bit more information such as type of computer, OS version, installed RAM, version of Excel / Office , .....
Are you seeing the error when opening the excel application or when opening an Excel sheet ?
Look in activity monitor and see how much RAM is available prior to launching Excel.

Cheers ... McBie

A computer lets you make more mistakes faster than any invention in human history - with the possible exceptions of handguns and tequila.
The problem is not the problem. The problem is your attitude towards the problem. You understand ?
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Mr Ed

 
Member Since: Jun 22, 2010
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MAC OS Leopard Version 10.5.8
4 GB 800 MHz DDR2 SDRAM
Problem impacts entire suite of MS for MAC Apps
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Mr Ed

 
Member Since: Jun 22, 2010
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I see error during launch of app and anytime I open an excel doc. Also, I am checking activity monitor. Be back in a few
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McBie

 
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Member Since: Apr 26, 2008
Location: Belgium
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Mac Specs: 2013 MBA 13" - OS X 10.10.1

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I doubt if it has anything to do with memory as such ... must be something else.
I read somewhere it might also have to do with missing/disabled fonts.
To narrow down the problem, can you create a new user on your machine and test again with that user ID.
if the problem persists, then the base setup of MS Office needs to be looked at.

Cheers ... McBie

A computer lets you make more mistakes faster than any invention in human history - with the possible exceptions of handguns and tequila.
The problem is not the problem. The problem is your attitude towards the problem. You understand ?
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Mr Ed

 
Member Since: Jun 22, 2010
Posts: 4
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Thanks McBie,

I will continue searching for the final answer. Will tell you later about any successes.

Where in Belgium? Have visited several times and enjoy the beer!

Mr Ed
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