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  1. #1

    Member Since
    Jan 08, 2010
    Trouble with bluetooth mouse (Boot Camp)
    Hey! I'm in need of some help for my Dell BT Travel Mouse.
    I just bought a MacBook Pro about a week ago, and installed WinXP SP2 through Boot Camp. Everything has worked fine up until this morning when my BT mouse suddenly stopped working on both Mac OS X and Windows.

    I fixed the problem on the Mac OS X by trashing a preference file, and the mouse now works perfectly.

    It still does not work on Windows, though. When I try to install it, it locates the mouse, connects, but the system tray displays the following message: "A problem occured during hardware installation. Your hardware might not work properly".

    I have a feeling it is a software problem. I tried reinstalling the Boot Camp software, but it didn't work.

    Does anyone have an idea what I should do?


  2. #2

    Member Since
    Dec 27, 2009
    Wet Coast
    15" MBP, 2.53 GHz, 4GB Ram, 250GB HD > 2TB TC > 16GB iPhone 3G
    Uninstall it and try reinstalling the windows drivers?

  3. #3

    carloscane's Avatar
    Member Since
    Jul 15, 2008
    I'm having the same problem, which preference file did you delete? Have you solved it on Windows?


  4. #4

    Tarek's Avatar
    Member Since
    Sep 18, 2008
    13" 2015 MacBook Pro Retina / 15" 2010 MacBook Pro
    Have you tried updating Boot Camp to 3.1?

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