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  1. #1
    Panicked with Quark problem!!
    I'm using Quark 4.11 and OS 9.2.2. I can open a Quark document by double clicking it on the desktop, but once opened I cannot select anything on the page. Most of my tools are greyed out. I can save or save as, but cannot open other documents through the menu. I need to revise two Quark files by morning... and I'm frantic! Any suggestions?

    Also, when I open Quark I keep getting a message saying: "a copy of Quark with serial number (11 digit number) is already running on this machine." I did have previous versions of Quark installed, but I trashed them when this happened. (I just updated to Quark 4.11 from Quark 4.0).

    Can anyone help?

    Thanks so much!!!

  2. #2

    immdb's Avatar
    Member Since
    Nov 04, 2003
    Southern Indiana
    Mac Pro Quad Xeon 2.66GHz 3GB RAM, G4 Quicksilver w/Sonnet 1GHz Encore ST, 1ghz G4 Powerbook
    Work through the list and see if it makes a difference

    Trash QuarkXPress preference file
    Disable extensions
    Disable font utility (if applicable)
    Disable system extensions - restart while holding down shift key

    If all else fails…trash all of QuarkXPress, install 4.0 and then apply 4.11

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