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Everyone with HP Printers


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bobtomay

 
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You may want to check for updated drivers at HP's site.
It must be getting close. Drivers for mine were updated 1/30/08.

HP has already begun posting new drivers with the following note:

"Fixes

Replacing previous software release that didn't support Mac OS X v10.5.2"

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Last edited by bobtomay; 02-10-2008 at 06:54 PM.
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Kash

 
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Do we check them at HP's website or through Software Update? I ask because I remember something about HP drivers being pushed through software update right before Leopard came out.


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I have HP drivers, but nothing showing on Software Update. However I did download the latest drivers last weekend, so I might have the latest anyway.

HP Deskjet D4200 series:

Status: Idle
Print Server: Local
Driver Version: 2.3
Default: Yes
URI: usb://HP/Deskjet%20D4200%20series?serial=TH7BD541HJ04XT
PPD: HP Deskjet D4200 series
PPD File Version: 2.3
PostScript Version: (3011.104) 0

In the land of the blind, the one-eyed man is stoned to death.
- Joan D. Vinge

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bobtomay

 
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Sorry Kash, at HP's site. Updated the original post also.

Whether they have an update or not, I am sure it will depend on the age of the printer. But if they updated for Leopard to start with, they probably continued working on it for 10.5.2.

And you never know if it's the driver, software or both that needed updating.
The download file for my C5180 was 205 MB.

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Kash

 
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Just checked the driver page for my printer. No new updates. Eh, my printer works just fine anyway


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Bluegrass

 
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Still no driver updates for my 2840, just a big expensive HP lump that only does 30% of what its supposed too!
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kmb

 
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Hi,
I was having major problems getting my HP F380 to scan and print in Leopard.
I finally got the printer working but needed the scan facility also.
I contacted HP and they sent me the following instructions last night. All is fine now.
Just thought I'd pass it on...

please follow these next steps provided in order to manually uninstall all software pertaining to this printer from your computer.

Double-click Macintosh HD .

Open the Applications folder.

Open the Utilities folder.

Double-click Activity Monitor . The Activity Monitor window should open. If the window does not open, select Window , then Activity Monitor .

When Activity Monitor opens, look for the following processes:



NOTE: Not all of these processes may be running.
HP Communications
HP Director
HP Image Zone
HP Trap Monitor
pipedaemon
HPIO Classic Proxy
HPIO Classic Proxy 2
Hpdot3d
HP AiO Notifications.app
Print daemon

Highlight them one at a time and click the Quit Process icon.

Click Force Quit to quit the process.

Close Activity Monitor after quitting all the found items.

Remove the following files and folders from the partition where the All-in-One software is installed:



NOTE: Some of the files described in the following steps may not be found.


Macintosh HD/Applications/HP AiO Software/Hewlett-Packard folder

Macintosh HD/Library/Application Support/hp folder

In Macintosh HD/Library/Caches , drag the following files to the trash:


Any files beginning with HP or hp

Any files beginning with Hewlett-Packard

Any files beginning with com.hp


Macintosh HD/Library/Documentation/Help/HP Photo and Imaging Help

Macintosh HD/Library/Frameworks/HPServicesInterface.framework

Macintosh HD/Library/Image Capture/TWAIN Data Sources/HP All-in-One Scan.ds

In Macintosh HD/Library/Image Capture/Scripts , drag the following files to the trash:


Import and View with iPhoto

View with HP


In Macintosh HD/Library/Preferences , drag the following files to the trash:


Hewlett-Packard Preferences

HP Registry

Any files that begin with com.hp


Move Macintosh HD/Library/Preferences/loginwindow.plist to the desktop.



NOTE: Not removing the file loginwindow.plist during the manual uninstall could cause the uninstall to be unsuccessful.

In Macintosh HD/Library/Printer/hp , drag the following files and folders to the trash:


aio

Frameworks folder

hpio folder

pipedaemon

Print Daemon

Utilities folder


In Macintosh HD/Library/StartupItems , drag the following folders to the trash:


HP IO

HP Trap Monitor



NOTE: On some systems it is necessary to enter the user password to delete those both folders from the StartupItems folder. Do the identification with entering the OS X admin password.


In Macintosh HD/Users/USERNAME (this should have a symbol of a house next to it)/Library/Preferences , drag the following folders to the trash:


Any files beginning with com.apple.print

Any files beginning with com.hp

Any files beginning with Hewlett-Packard

Any files beginning with HP or hp


In MacintoshHD/Users/USERNAME/Library/Printers , drag any All-in-One printers listed here into the trash.

Drag the HP Director or HP Image Zone icon from the Dock and drop it on an empty space on the desktop. The icon will disappear.


Close all open windows.

Restart.

Empty the Trash.

Quit any HP processes that may prevent items from being deleted from the trash.

After logging in, verify and possibly repair any permissions that might have been affected using these steps:


Open Macintosh HD/Applications/Utilities/Disk Utility and double-click on Disk Utility .

Upon the left side, select the Macintosh HD . It will be indented and usually is the second entry in that list.

On the right side beneath the white box select Repair Disk Permissions . This process may take several minutes.

Close Disk Utility by single-clicking the red dot at the top left of the dialog box.


Install the printer software. If there is other HP hardware that needs to be re-installed, install it afterwards. (NOTE: DO NOT INSTALL FROM YOUR OWN DISC - INSTALL FROM THE DOWNLOAD LINK BELOW)


Double-click the downloaded file containing the software for the printer.

Double-click the Installation file; it will be either All-in-One Installer or Vise Installer .

Proceed through the questions asked. If prompted for an account and password, use the information for the user account you are currently logged into.




NOTE: After installation is finished the HP Setup Assistant must be completed.

In some situations the All-in-One Setup Assistant will ask you to open the Printer Setup Utility in order to add the printer manually. If prompted with this, use the following steps:

If the All-in-One is directly connected to the Mac with a USB cable:
Click Printer Setup Utility .

When the Printer Setup Utility opens, click Add .

Single-click the entry for the HP All-in-One which is connected by USB.
Click Add .

Here is the link from the HP.com website to select in order to download the required software for this printer to work along with the Leopard operating system.

http://h10025.www1.hp.com/ewfrf/wc/s...os=219&lang=en


very best,
Kenny

G4 PPC
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Bluegrass

 
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Member Since: Jun 11, 2007
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This was just posted on the HP forum, so maybe there is life at HP after all!

"Mar 4, 2008 10:47:46 GMT
BREAKTROUGH!

HP now announced that the updated drivers for the 2840 aio for Mac OSX Leopard will be released by the end of this month - early april. This is confirmed in the mail that I attached. I brushed away the name of the agent for now, as he has been very helpful in the process getting this confirmation.

So. In this spring count on using your scan functionality on the 2840 aio finally!

Hurray!?"
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Bluegrass

 
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Member Since: Jun 11, 2007
Location: Chichester, UK
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Mac Specs: MacBook Pro 2.4Ghz, 4GB memory, 160GB hard drive, Leopard, 20" Widescreen Samsung Display

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They have actually posted the new driver for Leopard for the 2840, downloading it now, so will let you know ow it goes!
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