12-06-2007, 05:24 AM

A really simple problem but one that I have googled and searched the forums without success looking for an answer. No joy obviously. Anyway, I had the little aluminium wireless keyboard but didn't particularly like it. Just a bit small and finicky for my liking. So, bought the full size "old" wireless keyboard and it seems much better. Problem is I can't get an upper case c without using caps lock. i.e. shift c just gets a tone...no capital c. It's the only letter that I have the problem with and given that the keyboard is brand new it's not a dust or grit problem. Any ideas? Appreciate any help.

12-06-2007, 06:57 AM

it's faulty - take it back and exchange for another

12-06-2007, 03:21 PM

Thanks for the reply. What I failed to mention is that the original keyboard did it as well. Seems very unlikely that 2 keyboards, particularly different models, would have the same unusual problem.

12-13-2007, 12:24 AM

Well the kingdom isn't much to speak of but I would sure appreciate some help. I posted about this in Hardware previously but it is definitely a software problem.

I can't type an upper case C. (I did that with caps-lock btw) Anyway....Shift-c produces a big fat nothing. Like I said I thought it was a hardware problem but I have a troubleshooting account set up and when I switch to that bingo...big c's everywhere. I thought it was probably a shortcut setting that I screwed up but I restored defaults and no joy.

Seems such a simple problem but I'm left scratching my ugly head. Any ideas out there?

12-13-2007, 12:34 AM

NOTE: Merged crossposts

12-13-2007, 09:35 AM

Either there's something wrong with your USB port that you are using or there is a peripheral interfering with the correct use of the keyboard: this happened to me, a USB hub caused conflicts with the keyboard but the symptoms were much much worse that just a key misbehaving.

At this point I am leaning more toward a bad USB port. Did you try plugging the keyboard in another USB port?

If you want to investigate the idea of a possible conflict with other USB peripherals, unplug all the other USB peripherals that are connected to your Mac and see if that doesn't fix it.

If nothing solves this, I would take the whole computer in to get it checked.

12-14-2007, 09:27 PM

Again, appreciate the response. The keyboard is wireless so not using any USB. It seems to me that it simply must be a setting because when I switch to my "clean" troubleshooting account there is no problem. Switch back to my everyday user account and the problem reappears.

12-14-2007, 09:31 PM

Yeah it sounds like you have a conflict in your usual user account. And just the fact that the other account has no trouble means this is not a system-wide problem.

Can you recall when this problem started to occur? Did you change anything in your user account? Install a new software? Created a customized keyboard shortcut?

Oh and btw, welcome to Mac-Forums.

12-15-2007, 05:37 PM

Thank's for the welcome! I have added a number of applications since buying the machine but created no user defined shortcuts. Just in case I did without realizing (as I am new to Mac) I restored defaults but that didn't help. Perhaps my best bet is to create a new user account and transfer all of my documents to that before deleting the old account. What's the best way to do that?

12-15-2007, 05:55 PM

Just for the heck of it, try this fsck thing. It won't do any harm, and who knows?

Edit: Just thought of something. It might not work because your keyboard is wireless. If it won't, boot the machine from the install DVD and run the fixer-upper on the DVD. It's the same thing.

12-17-2007, 07:26 AM

Thanks Brown Study. Tried it but didn't work. I have created a new account and transferred all files to that. Problem is fixed. CCCC (see?) Thanks for the idea.