New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

Start a Discussion

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Other Hardware and Peripherals Other Apple systems and peripherals discussions including the Apple Watch.

Smartdisk NAS Disk Problems

Post Reply New Thread Subscribe

Thread Tools

Dalton29's Avatar
Member Since: Dec 29, 2003
Location: UK
Posts: 82
Dalton29 is on a distinguished road
Mac Specs: G5 Dual 2Ghz, 1.5Gb Ram

Dalton29 is offline
I just bought a Smartdisk 400Gb NAS (Network Attached Storage) drive to add to my home network, Powerbook, iBook, Netgear DG834PN wireless router. These are supposed to be very easy to configure and I'm not a novice when it comes to networking but I'm stumped.

I can connect to the disk through Bonjour to the browser based configuration system. I've been able to go through the setup routine, changed the time, name, passwords etc and added new users, all very basic and easy. I also have assigned read/write permissions to the new users and added my own shares. It comes as standard with an Admin and Guest user and a Public share. Trouble is that when I try to mount the disk across the network I can only connect using the Admin user. When I try any of the other users, including Guest, I am told that the alias could not be found as the original doesn't exist.

What seems strange is that I have changed the Workgroup name to my network's name but it still appears under the original 'Workgroup'. Also, if I try connecting by using 'Connect to Server' it cannot be found using the IP address or Bonjour name.

I have also tried factory resetting, re-formating to ext3, DHCP and static IPs and made sure the Firmware is up to date.

Any ideas as its currently a very expensive paperweight.
QUOTE Thanks

Dalton29's Avatar
Member Since: Dec 29, 2003
Location: UK
Posts: 82
Dalton29 is on a distinguished road
Mac Specs: G5 Dual 2Ghz, 1.5Gb Ram

Dalton29 is offline
I have been advised by Smartdisk to downgrade the firmware to version 2_3_2_02b. This is no longer on their support web site. They make no mention of this problem with Mac compatibility either but I've had a few people ask me how I fixed this issue so its not an isolated problem. If you PM me your email address I'll be happy to forward the firmware on to you.
QUOTE Thanks

Member Since: Oct 24, 2008
Posts: 1
kdekock is on a distinguished road

kdekock is offline
Could you please let me have 2_3_2_02b? Regards
QUOTE Thanks

Post Reply New Thread Subscribe

« OWC Acrylic HD enclosure review | Canon MX310 printer i got free with my macbook.... »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread Starter
Last Post
Problems in Disk Utility yuriwalkiw OS X - Operating System 0 08-11-2006 11:09 PM
multiple problems - software update & disk mounting tetelestia OS X - Operating System 0 08-25-2005 02:33 AM
Disk Utility Problems kajama OS X - Operating System 0 06-16-2005 03:02 AM
Disk Utility - problems creating disk image w/Tiger desert_rose OS X - Apps and Games 0 05-15-2005 06:20 PM
Restore Disk Problems blade389 OS X - Operating System 1 01-23-2005 02:09 PM

All times are GMT -4. The time now is 04:05 AM.

Powered by vBulletin
Copyright ©2000 - 2015, Jelsoft Enterprises Ltd.

Welcome to

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!

(4 digit year)

Already a member?