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  1. #1
    canon_user808
    Guest
    Lacie 321 w/ stuck pixels
    Just received my new LaCie 321 monitor but it has 5 stuck pixels. They only really show up on a all black screen and only 1 is near the center. Its falls within the 13406-2 standard. Lacie told me that they have a 30 day, 100% satisfaction guaranty. They will even cover the shipping. Should I keep it or send it back?

  2. #2

    D3v1L80Y's Avatar
    Member Since
    Feb 02, 2004
    Location
    PA
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    12,456
    Specs:
    MacBook
    Umm... if you are not satisfied, then send it back. Sounds like your bases are covered if you do.
    If you are satisfied, then keep it.

    Other people can't tell you what to feel about your own personal satisfaction level.
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  3. #3
    canon_user808
    Guest
    Quote Originally Posted by D3v1L80Y
    Umm... if you are not satisfied, then send it back. Sounds like your bases are covered if you do.
    If you are satisfied, then keep it.

    Other people can't tell you what to feel about your own personal satisfaction level.
    Thanks, I realize that ultimately it comes down to me. Anyway, I just got off the phone with them. They are sending me another monitor. I was just disapointed that an $1800 monitor would have so many stuck pixels. The person I spoke to was really helpful. I just explained the situation and he took care of everything.

  4. #4

    techster82's Avatar
    Member Since
    Jan 08, 2006
    Location
    Lexington, KY
    Posts
    586
    Specs:
    Unibody Macbook 2.0, Blackberry Bold (Good Riddance iPhone)
    For $1800 a monitor better cheer me up when I am feeling sad and dust itself.

  5. #5

    Say_Cheese's Avatar
    Member Since
    Feb 17, 2006
    Location
    High Wycombe, Just outside London, England
    Posts
    385
    Specs:
    20" iMac 2.0Ghz, 2Gb RAM Early 2006, 30Gb iPod 5th Gen. 15" MacBookPro, 2.33GHz
    In future you can always try this first....

    http://www.apple.com/downloads/dashb.../pixelfix.html

  6. #6
    canon_user808
    Guest
    Well, I contacted LaCie, explaind the situation and they agreed to send me another monitor but guess what? This one has stuck pixels too. I tried the pixelfix, it ran for about 6 hours but it's still there. I guess it's back to lacie for this one. I hope third times a charm.

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