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Other Hardware and Peripherals Other Apple systems and peripherals discussion.

Lacie 321 w/ stuck pixels


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canon_user808
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Just received my new LaCie 321 monitor but it has 5 stuck pixels. They only really show up on a all black screen and only 1 is near the center. Its falls within the 13406-2 standard. Lacie told me that they have a 30 day, 100% satisfaction guaranty. They will even cover the shipping. Should I keep it or send it back?
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D3v1L80Y

 
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Umm... if you are not satisfied, then send it back. Sounds like your bases are covered if you do.
If you are satisfied, then keep it.

Other people can't tell you what to feel about your own personal satisfaction level.

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canon_user808
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Quote:
Originally Posted by D3v1L80Y
Umm... if you are not satisfied, then send it back. Sounds like your bases are covered if you do.
If you are satisfied, then keep it.

Other people can't tell you what to feel about your own personal satisfaction level.
Thanks, I realize that ultimately it comes down to me. Anyway, I just got off the phone with them. They are sending me another monitor. I was just disapointed that an $1800 monitor would have so many stuck pixels. The person I spoke to was really helpful. I just explained the situation and he took care of everything.
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For $1800 a monitor better cheer me up when I am feeling sad and dust itself.
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In future you can always try this first....

http://www.apple.com/downloads/dashb.../pixelfix.html
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canon_user808
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Well, I contacted LaCie, explaind the situation and they agreed to send me another monitor but guess what? This one has stuck pixels too. I tried the pixelfix, it ran for about 6 hours but it's still there. I guess it's back to lacie for this one. I hope third times a charm.
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