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Thread: HP 2542 issues

  1. #1

    Member Since
    Aug 16, 2012
    HP 2542 issues
    I just installed HP 2542 printer. When printing from the computer, the print only comes out in gray scale
    (B&W) I have installed the latest hp software.

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Fort Worth, Texas
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, El Capitan
    I don't know about the HP 2542, but other HP printers that I have used come with a utility (HP printing utilities) that can set the printer to B&W only. Look to see if you installed the HP utilities and make sure that setting has not been selected. You might also be able to open utilities from System Preferences, Printers & Scanners. Select your Printer and then select Options and Supplies.

  3. #3

    Member Since
    Aug 16, 2012
    Using the utility, it will print in color but not from a web page or document.

  4. #4

    Member Since
    Aug 16, 2012
    Fixed it. Opened colorsync app and found 2 versions of the printer 1 with gray scale. went to printer selector and eliminated the culprit version problem solved.

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