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Thread: HP 2542 issues

  1. 07-06-2014, 10:57 AM #1
    scott657 is offline

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    HP 2542 issues
    I just installed HP 2542 printer. When printing from the computer, the print only comes out in gray scale
    (B&W) I have installed the latest hp software.
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  2. 07-06-2014, 11:53 AM #2
    chscag is offline

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    I don't know about the HP 2542, but other HP printers that I have used come with a utility (HP printing utilities) that can set the printer to B&W only. Look to see if you installed the HP utilities and make sure that setting has not been selected. You might also be able to open utilities from System Preferences, Printers & Scanners. Select your Printer and then select Options and Supplies.
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  3. 07-06-2014, 02:27 PM #3
    scott657 is offline

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    Using the utility, it will print in color but not from a web page or document.
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  4. 07-06-2014, 06:34 PM #4
    scott657 is offline

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    Fixed it. Opened colorsync app and found 2 versions of the printer 1 with gray scale. went to printer selector and eliminated the culprit version problem solved.
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