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Thread: HP 2542 issues
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07-06-2014, 10:57 AM #1
- Member Since
- Aug 16, 2012
- Posts
- 10
HP 2542 issuesI just installed HP 2542 printer. When printing from the computer, the print only comes out in gray scale
(B&W) I have installed the latest hp software.
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07-06-2014, 11:53 AM #2
- Member Since
- Jan 23, 2008
- Location
- Keller, Texas
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- 2017 27" iMac, 10.5" iPad Pro, iPhone 6s+, iPhone 7+, Numerous iPods, High Sierra
I don't know about the HP 2542, but other HP printers that I have used come with a utility (HP printing utilities) that can set the printer to B&W only. Look to see if you installed the HP utilities and make sure that setting has not been selected. You might also be able to open utilities from System Preferences, Printers & Scanners. Select your Printer and then select Options and Supplies.
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07-06-2014, 02:27 PM #3
- Member Since
- Aug 16, 2012
- Posts
- 10
Using the utility, it will print in color but not from a web page or document.
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07-06-2014, 06:34 PM #4
- Member Since
- Aug 16, 2012
- Posts
- 10
Fixed it. Opened colorsync app and found 2 versions of the printer 1 with gray scale. went to printer selector and eliminated the culprit version problem solved.
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