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  1. #1


    Member Since
    Jun 25, 2014
    Posts
    3
    Battery charging problem
    I've been having minor issues with my 6mo MacBook Pro for a few weeks--icons bouncing, battery stopping charging at 95%.

    Today my battery won't charge. It's at 22% and the Mac is running on AC. I've tried SMC and PRAM resets but no result. I've got a green light on the MagSafe adapter. Any suggestions gratefully received!

    Battery Information:



    Pack Lot Code: 0
    PCB Lot Code: 0
    Firmware Version: 201
    Hardware Revision: 2
    Cell Revision: 158
    Charge Information:
    Charge Remaining (mAh): 1214
    Fully Charged: No
    Charging: No
    Full Charge Capacity (mAh): 5560
    Health Information:
    Cycle Count: 48
    Condition: Normal
    Battery Installed: Yes
    Amperage (mA): 0
    Voltage (mV): 11233

  2. #2

    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    33,385
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Quote Originally Posted by zedbed View Post
    I've been having minor issues with my 6mo MacBook Pro for a few weeks--icons bouncing, battery stopping charging at 95%.
    Since you've already done some troubleshooting (PRAM and SMC reset)...and if this is a 6 month old computer you bought new...I would suggest contacting Apple about it (local Apple Store or online). This is what that including 12 months of Applecare is for.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  3. #3


    Member Since
    Jun 25, 2014
    Posts
    3
    Thanks, I was afraid that would be the answer! Now to dig out the paperwork...

  4. #4

    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    33,385
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Quote Originally Posted by zedbed View Post
    Thanks, I was afraid that would be the answer! Now to dig out the paperwork...
    There's no need to "dig out the paperwork". Apple tracks everything via the serial number. The serial number tells Apple when the computer was purchased...which will thus show that it is less than a year old.

    This computer could currently be in the hands of it's 4th owner...and everything would work the exact same way.

    Just make a Genius Bar appointment at your local Apple Store (if this is the method you are thinking of)...then head to the store.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  5. #5


    Member Since
    Jun 25, 2014
    Posts
    3
    I heart Apple even more now! Thanks for letting me know.

  6. #6

    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    33,385
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Quote Originally Posted by zedbed View Post
    I heart Apple even more now! Thanks for letting me know.
    As long as this problem is a random issue (computer wasn't physically damaged or liquid spilled on it)...then Apple will get things straightened out!

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

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