Apple TV not working

dwarn · dwarn #1 (**permalink**)

06-20-2014, 01:10 AM

My movies work on the Mac computer but on the apple TV (TV Screen) I only get my menu and the file name when I ask it to open it hangs

chas_m · chas_m #2 (**permalink**)

06-20-2014, 02:46 AM

Are these movies purchased from iTunes? Are they purchased using the same account you're using for Apple TV?

dwarn · dwarn #3 (**permalink**)

06-20-2014, 04:55 AM

No these are movies from Wonder Share Video Converter I've been watching movies for the last 6 months no problems

Slydude · Slydude #4 (**permalink**)

06-20-2014, 11:52 AM

Here are a few questions that might help pin things down a bit:

1. Are the movies which do not work ones that have worked previously or ones that were recently encoded that have never worked? If they have never worked check to make sure they have been encoded with the correct settings.

2. What exactly happens when they do not work?

chas_m #2 (permalink)
Member Since: Jan 22, 2010 Location: Victoria, BC Posts: 18,107 Mac Specs: Mid-2012 MBP (16GB, 1TB HD), BenQ second monitor, iPhone 5s 32GB, iPad Air 2 64GB	06-20-2014, 02:46 AM Are these movies purchased from iTunes? Are they purchased using the same account you're using for Apple TV? Cheers, chas_m -- My essay for switchers and newbies • Keeping your Mac in top form
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Slydude #4 (permalink)
Member Since: Nov 16, 2009 Location: North Louisiana, USA Posts: 7,378 Mac Specs: 2.8 GHz MacBook Pro 10.10.2, 8 GB mem, 2.66 GHz Mac Pro - Dead, iPhone 6+	06-20-2014, 11:52 AM Here are a few questions that might help pin things down a bit: 1. Are the movies which do not work ones that have worked previously or ones that were recently encoded that have never worked? If they have never worked check to make sure they have been encoded with the correct settings. 2. What exactly happens when they do not work? Sylvester Roque Former Contributing Editor About This Particular Macintosh "Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling
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dwarn #1 (permalink)
Member Since: Jan 31, 2014 Posts: 3	06-20-2014, 01:10 AM My movies work on the Mac computer but on the apple TV (TV Screen) I only get my menu and the file name when I ask it to open it hangs
	QUOTE Thanks

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