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Other Hardware and Peripherals Other Apple systems and peripherals discussion.

Printer problem


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SRL

 
Member Since: Oct 01, 2012
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I have a problem with a printer. HP Photosmart 5510 wireless connection. Following a paper jam that affected the print head carriage the touch screen is not working except for an occasional flash and the on off button works but does not light up. There is some loss of functionality but I can scan and print from the computer. The printer head does not go into the centre position when opening the cover to enable cartridge replacement Do you think it is fixable or it it perhaps shot
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Lifeisabeach

 
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I doubt anyone here can say for sure. We just don't know what it is that happened when the paper jammed, or when you "unjammed" it. Loose cable? Something knocked out of alignment? A bent bar? Combination of these? We don't know.
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SRL

 
Member Since: Oct 01, 2012
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Your mention of a loose connection made me look a bit further and I found it. A bit of a fiddle to get it back in but all is now working well again. Thanks very much for your prompt response and help
SRL
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Raz0rEdge

 
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The paper jam surely couldn't have affected the touchscreen or the physical buttons, it might have messed up the printer head..

Printers like this HP one are very cheap, and in a lot of cases it's just easier to upgrade to a newer version than trying to fix this old one..

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...Ashwin



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SRL

 
Member Since: Oct 01, 2012
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Hi Raz0rEdge
The paper jam had dislodged one of the ribbon connectors in its socket that must have been the connection for the touch screen but not the rest of the functions. However it had not actually come out until I touched it. Once it was pushed back in all was well again but it was difficult to get to
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